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Christian Health Center - West, Inc

  1. Skilled Nursing Home Facilities
  2. Kentucky
  3. Louisville Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • Wilma Bradley
    ★★★★★ 9 months ago

    Do not. I repeat. Do not put your loved one in this hole. They are neglectful, nasty and have zero compassion. All they are concerned about is the money. It stinks in there, because they are not changing the patients like they should be , and the shower rooms are filthy. They should be ashamed of themselves. The director of nursing is rude and inconsiderate. I have no clue why she has that position. Must be because of the location. Teisha is totally unprofessional and onry. How do you let someone like her lead a staff? Blind leading the blind. Pitiful!!! And there are thieves in there. So dont expect to see half the clothes, shoes or even wigs that you take to your loved ones. They will just keep telling you the clothes are in the washroom. The property will never be seen again. They should get shutdown! Smh!!!!

  • John Johnson
    ★★★★★ 2 years ago

    They just could not get anything right! Every time they tried to change something, they just made it worse. . Customer service is a big part of healthcare now, but they don't allow the introduction to such concepts in their orientation. Computers are a big thing now, too, but they were in such a hurry to get you on the floor that they did NOT allow you time to learn the computer stuff. . They do not post open position vacancies internally, so that employees might be able to apply. You'd just look up and see new faces being promoted over people that had already been working there. Then, weeks later, you'd see those new faces disappear because they were not trained right to hold those positions. . And, the worst thing you can ever mess up are people's PAY. They switched the time clock system, and that wreaked havoc. Before people were used to that, they switched to some online paycard thing, not even giving employees online access to the stuff before they jumped to it...so people were going weeks without access to the money they worked for. . Christian Care Centers of Louisville can't keep quality people because they don't know how to treat people. So, they have this constant revolving door of real employees running out, while agency staff are being paid more for less quality care. . One of the worst places in Louisville to work!!! .

  • Hoodiefam Andre
    ★★★★★ a year ago

    Horrible place to work and if you put your family member in here you don't love them!

  • Dani Rogers
    ★★★★★ 5 years ago

    Ss

  • James Trivett
    ★★★★★ 2 years ago

    poor

About Christian Health Center - West, Inc

General Information

Legal Business NameChristian Health Center - West, Inc.
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 3, 2012 (8 years)
Capacity92
Residents80
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Christian Health Center - West, Inc

Christian Health Center - West, Inc was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 24, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionProvide special eating equipment and utensils for each resident who needs them.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Christian Health Center - West, Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
40min
60min
ReportedExpected
RN
3hr 35min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.6%
76.1%
76.1%
77.0%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.0%
88.8%
89.5%
83.8%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.5%
71.1%
57.1%
43.8%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
19.2%
18.9%
21.9%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
40.8%
31.1%
26.3%
44.4%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
16.7%
16.0%
17.1%
22.1%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
35.6%
33.3%
19.4%
22.5%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
6.1%
14.1%
11.8%
6.8%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
3.1%
1.0%
4.5%
0.0%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
7.0%
3.5%
1.7%
0.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
3.8%
2.7%
2.8%
1.4%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
6.1%
6.4%
5.3%
5.4%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
0.0%
1.2%
2.6%
4.1%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
1.9%
1.0%
1.0%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

57.9%
43.6%
60.0%
68.4%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.7%
51.3%
51.3%
48.8%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
3.6%
15.0%
8.7%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
-
-
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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