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Highlands Health And Rehabilitation Center

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  2. Kentucky
  3. Louisville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • carrie orman
    ★★★★★ 4 months ago

    Terry Benjamin is the kindest and nicest nurse. We were so blessed to have her care for our friend

  • Reginald Johnson
    ★★★★★ 8 months ago

    The Highland and rehab place It's dangerous to leave a loved one there. The place was understaff and issues with care for my family member and the air and environment sucked. The current employees and temporary workers did not maintain this rehab and Nursing home. I would not recommend anyone this place. I had a loved one there and was not happy with the services offered here. The Nurses and the CNA did not maintain a clean environment it always smelled it caused my family member to have more health issues. This place needs to closed or be taken over by the State.

  • Sara Salamone
    ★★★★★ a year ago

    Does it even deserve one star? If you are a nurse do not work here, you will lose your license quick. There's roaches, the CNA's are rude and do not care about the patients, and half of the soap dispensers don't even have soap in them. The director of nursing doesn't care about employees and will purposefully work them short. Even when it is fully staffed there is not nearly enough to give proper care to these patients. This facility will take any patient, even if they are a liability, even if they are psych. I don't know how they are still open, I give it 5 years at the most.

  • LEARN THE PARABLE OF THE FIG TREE
    ★★★★★ a year ago

    One of the worse facilities I've seen. Filthy and highly under staff and over worked staff. They are not patient/resident care oriented. No supplies or proper linens. I feel sorry for the residents who have to live here. The government needs to shut it down, but the government is who gets paid, so it continues to operate like a run down prison. Why do people still have family in these filthy places?

  • samantha aubrey
    ★★★★★ a year ago

    Dangerously understaffed. Employee's are worked way to hard and way to many hours being pushed to their legal limit. This is not a safe environment to work, and not worth risking any liscense or certification you have. Most of the staff are completely unprofessional and burnt out from being run to death and who can honestly blame them? An their is no way for these nurses and CNAs to give the car their patients need. State really need to come in and close this place down, I'm not sure why it hasn't happened yet. This is by far the worst facility I have seen in Louisville and this place is worse then an Elmcroft facility that got shut down just 9 months ago. The patients are in horrible condition due to la k of care from understaffing. The facility is not clean at and their are bugs bugs and more bugs. I pray something gets done for this facility. An if you're even thinking of applying, think twice.

About Highlands Health And Rehabilitation Center

General Information

Legal Business NameDiversicare Highlands LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1967 ()
Capacity154
Residents129
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsFamily
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Highlands Health And Rehabilitation Center

Highlands Health And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 8, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 19, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

March 24, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

November 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$85,943 fine
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintProvide care by qualified persons according to each resident's written plan of care.
JFewImmediate JeopardyComplaintAllow residents the right to participate in the planning or revision of care and treatment.

July 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

February 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.
ESomePotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 29, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

June 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$77,000 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Highlands Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 15min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
3hr 55min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.0%
97.8%
97.8%
97.8%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.2%
97.4%
94.3%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.8%
76.0%
70.7%
40.4%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.2%
20.2%
20.0%
23.1%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.8%
39.6%
38.0%
22.1%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
22.9%
22.3%
16.3%
17.3%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
24.6%
29.8%
27.8%
34.3%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
10.7%
11.2%
1.8%
3.4%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
4.7%
5.6%
4.2%
11.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
4.3%
5.2%
5.3%
6.4%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
0.0%
1.6%
0.0%
0.0%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
4.5%
4.0%
3.4%
4.1%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
0.6%
0.7%
0.6%
0.0%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.4%
88.9%
87.3%
85.9%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.7%
90.3%
90.3%
90.3%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
16.1%
8.1%
4.3%
8.5%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
4.0%
2.8%
5.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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