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Hillcreek Rehabilitation And Care

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • malinda childress
    ★★★★★ a month ago

    My sister is at this facility, she first was there for rehab but now is on the main floor because she is not doing well health wise. When she was in rehab I visited her and her gown was always dirty and her bed was dirty as well. When they moved her upstairs to another room I noticed that her gowns were usually clean and her bed was as well, but the room didn't look like it had been cleaned from one visit to another. I really got upset when she needed something to drink and her water container was empty so I opened it up and there was mold and some sort of slime in the bottom of the container, so you know they were not cleaning it! Ever...I went to the nurse station and the aid was told to get her a new water bottle...I personally think they are not a very clean facility, how can a patients water bottle have damn slime in it, that's more than gross it pitiful!

  • Darlaine Bogard
    ★★★★★ 6 months ago

    My mother is staying there and has been there a year now. Even though I do her laundry, try keep loosing her clothes. I buy more and they loose them. There are times that the girls do not take care of her the way they should. My mom wears a colostomy bag and she told me that one evening , it came loose and they didn't want to change her bag so they used tape to try to hold it close. The next day mom called me crying that she had made a mess in her bed. I was so mad. There's been other things too. Don't take your love ones there. I wanted to move my mom but she doesn't want to leave now. There are a few girls that she likes.

  • Abram Hallman
    ★★★★★ a year ago

    I have worked here for two years and love it. Awesome staff great residents and a wonderful environment to be in. I would have no problem sending my family member here. Plus the maintenance guys are the best workers ever lol

  • Google User
    ★★★★★ a year ago

    Hillcreek seems to lack communication and organization. Staff fails to return phone calls and seems apathetic when speaking to them. The Physical therapists/Speech therapists rarely answers their phone, and even if they do return your call, they never leave a voicemail so you have no idea who called you. The director of nurses is extremely rude and quick to speak, and not slow to listen. Highly doubt I will refer someone here or bring another person.

  • Abdoulie Cham
    ★★★★★ a year ago

    Good place to work and live. Came back as an Administrator and my journey has been wonderful, great staff and happy residents.Am so glad to be part of a wonderful team that cares about the resident they serve .

About Hillcreek Rehabilitation And Care

General Information

Legal Business NameHillcreek Leasing LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 15, 1970 (48 years)
Capacity172
Residents156
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillcreek Rehabilitation And Care

Hillcreek Rehabilitation And Care was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 4, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.

March 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$65,423 fine
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintAllow residents the right to participate in the planning or revision of care and treatment.

August 29, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$148,915 fine
JFewImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillcreek Rehabilitation And Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 25min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
25min
1hr 15min
ReportedExpected
RN
3hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.2%
97.1%
97.1%
97.1%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
100.0%
100.0%
94.7%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.2%
41.5%
44.8%
43.2%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.3%
13.1%
13.5%
10.7%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.3%
30.8%
22.2%
35.2%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
4.6%
9.9%
11.2%
11.9%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
15.4%
24.2%
17.2%
18.8%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
4.1%
1.6%
1.5%
3.8%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
2.6%
3.7%
3.6%
1.2%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
11.8%
4.7%
5.9%
5.9%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.8%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
3.3%
3.2%
2.3%
1.5%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
1.6%
1.6%
1.5%
1.5%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
4.9%
6.3%
2.4%
0.0%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.8%
90.7%
95.4%
91.7%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.0%
76.8%
76.8%
76.8%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.0%
61.5%
68.7%
80.4%
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who made improvements in function
41.5%
29.8%
15.6%
18.4%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
1.9%
2.3%
3.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.5%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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