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Regency Center

  1. Skilled Nursing Home Facilities
  2. Kentucky
  3. Louisville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Angry Merchant
    ★★★★★ 3 months ago

    I worked for REGENCY 7 years as a cna. I learned a lot while working there. What I find interesting is that most these reviews focus on the negative and don't shed light on all of the positive they do. The Administration is extremely positive and always tried to meet the needs of their residents. Diane,The administrator, is a caring and compassionate individual. The nurses always treated the residents with respect and helped them facilitate any needs they had. Keep in mind that I no longer work for this company. I just can not agree with many of the negative reviews this place gets. I enjoyed working there and miss the staff and the residents I once worked with. They were great people. Keep in mind that every facility has its issues. While I had my own personal issues with said company I will never say that it is a bad place. They focus on healing and contribute to the healing process. Many of the residents would tell you that the staff is like a second family. Jonah

  • Cristy DeShazo
    ★★★★★ 3 months ago

    Managment is awesome! Clean Warm and homely environment. I feel very welcomed from the moment I walked in the door to the moment I left. As a nurse, I can testify that no facility is perfect. What really makes the difference is how hard everyone tries to improve. From what I have seen and learned so far about this facility is that the people who were there love their job and are dedicated to making a difference and Striving to make sure each Resident has the optimal care and quality of living.

  • Byron Daugherty
    ★★★★★ 3 months ago

    My uncle was there for rehab, we were very pleased with how staff took the time to address his needs and to make us feel at home.

  • Rita Harper
    ★★★★★ 10 months ago

    My home away from home!! Here at Regency you will find friends in nurses, who take care of us. They go as far as picking up a special item they heard you mention in passing as a small surprise. My favorite nurses are Paulette, Barbara and Ms. Laura! I gave 4 stars instead of 5 only because I feel the food could use some attention in quality.

  • Erika Kerins
    ★★★★★ a year ago

    I have been to the Center multiple times and have never had a bad experience. No place is perfect, but Regency outshines other facilities I have been to. The location is great, a quiet, residential neighborhood, the staff are truly caring individuals that often are yelled at by demanding patients and or family members. I have recommended them to friends and currently one is getting therapy there and enjoying it. I recommend touring the place and then making your own decision.

About Regency Center

General Information

Legal Business NameRegency Nursing, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1991 (28 years)
Capacity110
Residents98
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regency Center

Regency Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 13, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regency Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 35min
2hr 15min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
10min
1hr 10min
ReportedExpected
RN
2hr 40min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.9%
99.0%
99.0%
99.0%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
88.5%
78.4%
71.1%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.0%
56.1%
37.5%
43.2%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.8%
29.1%
29.8%
27.3%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
41.7%
43.8%
35.7%
32.4%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
13.1%
16.2%
20.0%
16.9%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
29.2%
21.4%
22.8%
23.5%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
11.6%
10.7%
10.3%
8.9%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
3.1%
1.8%
15.1%
10.0%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
6.3%
5.4%
6.8%
7.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
4.8%
1.3%
1.2%
1.2%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
2.3%
2.4%
2.3%
3.3%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
2.2%
3.4%
2.3%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
1.9%
1.9%
3.5%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

56.8%
51.6%
44.3%
41.8%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.3%
61.5%
61.5%
61.5%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
46.9%
40.2%
52.1%
63.4%
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who made improvements in function
20.0%
12.9%
9.4%
17.5%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
6.8%
2.0%
0.0%
4.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.9%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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