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Regency Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Jessica Stinebruner
    ★★★★★ 2 weeks ago

    COMPLETELY understaffed. Patients are sitting in their own waste for at least an hour at a time. Nurse lights will be on and they will walk right past rooms. CNA's have nasty attitudes, cussing and "dropping" food trays. Diapers from other rooms are thrown TOWARDS trash cans- they explode. Tables are sticky. Bedside urinals stay full for days. Cups remain on tables for days with substances in them. Hopefully you dont need to get in or out of bed, because that could take up to 3 hours. CNA's sitting at the nurses station taking selfies. Hallways constantly smell like waste, urine and feces... The absolute worst facility in Louisville. I do not recommend ANYONE go here.

  • Tracy Harbolt
    ★★★★★ 4 months ago

    My father was in here twice. If I could give this place no stars I would. Staff did not care at all; even if you went and told them there was a problem or issues with him you were worried about. Didn't clean him up like they should. I had left for 2 days before he was about to be discharged, and tell me why they had not changed his brief? Their portions on would wouldn't even fill up a small child. It always smells horrible. The admissions lady was the only nice person there. I WILL NEVER SEND HIM BACK!!!! THIS PKACE COULD NOT BE ANY WORSE. DO NOT AND I REPEAT, DO NOT SEND YOUR LOVED ONE HERE!

  • Sara Pires
    ★★★★★ 3 weeks ago

    They don't treat the people like people and are always under staffed. I have heard from four staffers "we were not made aware" my brother could not feed himself. They put patients in their rooms and don't dress them, leave them in those plastic beds without sheets, pillows, blankets etc. If this continues I will contact the Attorney General in Frankfort. He was in his bed laying in a pool of his urine and I changed his bed sheets. I take pictures now.

  • Robert Smith
    ★★★★★ 6 months ago

    Leighana makes the admission process easy! The facility also has a great activities program and varies the activities beyond what you would normally expect to see.

  • Doug King
    ★★★★★ 10 months ago

    The staff is very compassionate and helpful. The food looks and tastes good. The activities dept is always fun and inventive. A wonderful family environment to bring my loved ones too.

About Regency Center

General Information

Legal Business NameRegency Nursing, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1991 (27 years)
Capacity110
Residents98
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regency Center

Regency Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 13, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

February 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide special eating equipment and utensils for each resident who needs them.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regency Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 35min
2hr 15min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
10min
1hr 10min
ReportedExpected
RN
2hr 40min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.9%
99.0%
99.0%
99.0%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
88.5%
78.4%
71.1%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.0%
56.1%
37.5%
43.2%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.8%
29.1%
29.8%
27.3%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
41.7%
43.8%
35.7%
32.4%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
13.1%
16.2%
20.0%
16.9%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
29.2%
21.4%
22.8%
23.5%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
11.6%
10.7%
10.3%
8.9%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
6.3%
5.4%
6.8%
7.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
3.1%
1.8%
15.1%
10.0%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
1.3%
1.2%
1.2%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
2.3%
2.4%
2.3%
3.3%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
2.2%
3.4%
2.3%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
1.9%
1.9%
3.5%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

56.8%
51.6%
44.3%
41.8%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.3%
61.5%
61.5%
61.5%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
46.9%
40.2%
52.1%
63.4%
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who made improvements in function
20.0%
12.9%
9.4%
17.5%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
6.8%
2.0%
0.0%
4.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.9%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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