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Regency Center

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Doug King
    ★★★★★ 3 months ago

    The staff is very compassionate and helpful. The food looks and tastes good. The activities dept is always fun and inventive. A wonderful family environment to bring my loved ones too.

  • Kristina Jamison
    ★★★★★ 3 months ago

    My mom was transfered to Regency today so far I've been very satisfied with all the help they have been.

  • Karen Bristoe
    ★★★★★ 4 months ago

    I helped a neighbor out by choosing this facility.worse mistake ever. First of all when he was brought in by me.no one greeted us they told me to pjust put him in this room.no one ever came and introduced theirselves to him. He wore the same dirty clothes.I ask the nursing staff more then once about when they were going to take his clothes to be washed.Thats when the fun began.They got pissed off when i challenged them on keeping him clean and his clothes. I went up front and spoke with leanna about the situation several times.she assured me she had taken care of it only to find out that the firty clothes filled full of Bm was still where i layed them one week later.at this time he had the same clothes on for 3 days. When i questioned them about this the staff admin.asked me to leave now..she was not only rude to me she also was extremely rude to a resident that was there speaking to me about his injury.she told him to go to his room now.when he didnt go she demanded him to leave right now.what a mean lady.Its too bad im just a neighbor to this man that now has to live there for 20 days.she should be fired for first talking to a resident like that.he has rights and she violated them by screaming at him and embarrasing him. So dont ask them to keep your loved one clean because it will piss them off.I spoke with not one but several aides and they told me they were so under staffed.one gentleman told me he was working the entire hallway and he couldnt keep up with what they need.. So dont let them talk you into staying because once the doors shut everything changes. No good care.This is the 6/7/17

  • meggie b
    ★★★★★ 2 months ago

    I have a friend who lives there. She is always having issues with staff

  • Gina Schneider
    ★★★★★ a year ago

    Fist off let me start by saying that i was quoted a dollar amount for a private pay rate. I actually went in the next day and they raised it by $3000.00 the room they offered for nearly $8000.00 a month was shared by 3 . This place has some rooms 3 persons per room. Admissions takes me to a dark room. 1 lady who had the window side was curled into a ball looking frightened by us being there , remember , this room is a 3 person with only curtains divided. The center area would've been my mother's so called bed . And my point is that. ..it was only a tiny bed with a curtain on each side. No side table nowhere to have any personal things. No room for me to even walk beside the bed. Ok so the admissions is showing me IN THE DARK, we pass the lady's area in the room which is by the door....the admissions lady says "I hope your mom doesn't mind, but this lady doesn't like lights so hope your mom doesn't mind the dark!" .WOW !! 8,000.00 A MONTH AND NO LIGHTS AND NO TV . it WAS a CONCENTRATION CAMP. my mom has lost of living to do, so I figured this place is a crypt for those who want to or are on verge of dying. My mother would give up here . So need less to say . We left and never looked back.

About Regency Center

General Information

Legal Business NameRegency Nursing, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1991 (26 years)
Capacity110
Residents105
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regency Center

Regency Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide special eating equipment and utensils for each resident who needs them.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

January 29, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regency Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 20min
2hr 15min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
30min
1hr 20min
ReportedExpected
RN
2hr 45min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
93.9%
93.9%
93.9%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
43.5%
64.9%
95.6%
82.6%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.6%
41.5%
43.9%
50.0%
48.8%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
36.0%
33.0%
34.1%
24.1%
31.9%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.5%
39.1%
35.3%
49.5%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents whose ability to move independently worsened
15.1%
11.6%
10.8%
15.2%
20.1%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who received an antipsychotic medication
10.3%
33.7%
38.1%
35.9%
16.8%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents whose need for help with daily activities has increased
10.7%
7.7%
11.8%
17.8%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
1.1%
2.2%
7.2%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who lose too much weight
14.0%
9.1%
6.8%
9.1%
6.2%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of high risk long-stay residents with pressure ulcers
7.1%
7.4%
6.3%
10.0%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who have depressive symptoms
8.8%
12.0%
12.1%
6.0%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents with a urinary tract infection
7.6%
4.3%
1.1%
2.3%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
1.8%
0.9%
1.9%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
2.1%
1.1%
2.3%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

27.9%
40.4%
42.3%
42.6%
84.7%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.4%
41.3%
41.3%
41.3%
82.9%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.3%
58.4%
50.7%
56.4%
57.3%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents who made improvements in function
32.6%
42.3%
20.7%
25.7%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents who self-report moderate to severe pain
3.0%
0.0%
0.0%
5.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.0%
1.1%
0.8%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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