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Regis Woods

  1. Skilled Nursing Home Facilities
  2. Kentucky
  3. Louisville Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Laura Mahon
    ★★★★★ 3 months ago

    WORST PLACE EVER!! I wish I could have given 0 stars. The aides and are by far, the most worthless, laziest and rudest people one could ever meet. They have absolutely no care or compassion for patients and should not be working with sick, elderly or people in general. They argue and all place blame on someone or something else. Not sure how it's possible to show up for work and never bother to check in on patients. Briefs not checked for hours on end. We experienced 4, 5, 6. 7, 8 and even 9 hours in the same brief, while family members were present, pushing call button and begging to staff and even managers for help. The food is terrible and there is never enough to satisfy even the smallest of appetites. Biggest complaint from other residents was the lack of food and inability to receive showers. Our personal history reflected 25 days before 1st shower and only provided when asked for after that and usually had to ask more than once. Only method of cleaning was wet wipes. A wheelchair bound man told me he went 4 months without a shower. RIDICULOUS. Wouldn't refer anyone to this place. I guess my 1 star would go to the salads and fruit plates the kitchen would offer, they were the only thing nice in this entire mess of a place. Please understand, the mention of the fruit plates and salads were in no way intended to be a compliment to the kitchen or its staff by any means. One would have to beg to receive them. This place should be shut down by the state. Patients living here with dogs, cats and I even saw a bird. Mother dog had puppies that were sold out of this building. Sad truth is, this place is absolutely terrible.

  • Ohio Luxury Lodging
    ★★★★★ 4 months ago

    If it was possible to give 0 stars I would give 0 stars. This place is an absolute JOKE. Our mother was sent to Regis Woods from the hospital to gain some strength and adapt to a new breathing machine. They are inattentive and downright incompetent. They have the blame game down to an absolute science! Members of their staff do not know how to use the breathing machine and on the 5th night they never came to hook her up even though she requested their assistance many times. THIS IS THE MAIN REASON SHE IS IN REHAB. They out and out lied about having to adjust the machine. There are no adjustments, I don't know what that person was doing for her entire shift but it wasn't attending to her patients. In addition, they have not provided our mom's normal medications, again, more blaming and finger pointing. The place is disgusting, it is dirty, the food is AWFUL and they are so understaffed it is pathetic. I understand they cannot respond to your every whim with the speed of an ICU or even a normal hospital floor but to wait 30, 60, 90 minutes for any and every request, no matter the need, is insanity. This is a medical facility not a hotel. Anything and everything they screw up is blamed on the night nurse, the day nurse, the doctor, the hospital. They have taken ZERO responsibility for our mother's care. Thank goodness she is relatively independent, god help the person that is unable to care for themselves and does not have an advocate. We cannot get her our of this place fast enough. After 2 weeks of dealing with the medical community, not just Regis Woods but nearly every member, I have no faith in any of them. What a sad, sad state of affairs.

  • Todd Dehart
    ★★★★★ 2 months ago

    The Cna's were lazy and neglectful, on top of being thieves. My wife was in there recovering from a flesh eating virus and half the time I had to change her bandages, it got to the point where she got an infection because of it and had to be admitted to the hospital, and the hospital personnel called the state on them. I would not lety worst enemy stay there. The woman from the business office was a bully, and several times tried to strong arm her into signing over future social security checks and even went so far as to search her purse for money. Any person who would willingly leave their family member there should be charged with neglect.

  • Donna Bryant
    ★★★★★ 10 months ago

    This place is great! The staff are very caring and therapy is awesome! They helped me get back on my feet so I was able to go home. I would recommend 100%. I was slightly hesitant because of the previous reviews but I am glad I gave it a chance. I will definitely be coming back here after my next knee replacement

  • Jennifer Bruederle
    ★★★★★ 5 months ago

    This place is worse than a prison. The majority of the staff don,t care. They are just there for the paycheck. Usually had to wait at least 3 hours for meds. The food is beyond disgusting. They constantly ran out of food so many didn,t get to eat. I was dropped my the nurses aide. The DR. was a joke. You were lucky to see one once a month. Kepp away from this place.

About Regis Woods

General Information

Legal Business NamePine Tree Villa, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1991 (27 years)
Capacity186
Residents176
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regis Woods

Regis Woods was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 20, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

July 14, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,778 fine
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintProvide care by qualified persons according to each resident's written plan of care.

April 4, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

February 23, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

August 5, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHire sufficient dietary support personnel.
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

March 4, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmComplaintMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

December 30, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
JFewImmediate JeopardyComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmHealth InspectionProvide residents with private access to a telephone.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

October 29, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$25,870 fine
---Payment DenialPayment denial for 35 days
FManyPotential for HarmComplaintHire sufficient dietary support personnel.
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regis Woods require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 35min
2hr 20min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
30min
1hr 15min
ReportedExpected
RN
3hr 15min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.0%
96.8%
96.8%
96.8%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.9%
97.9%
92.5%
83.8%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.8%
44.0%
44.6%
52.3%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.3%
21.4%
24.6%
24.8%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.5%
21.5%
13.8%
31.4%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
12.5%
12.4%
16.3%
18.8%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
29.2%
20.9%
13.6%
23.4%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
8.5%
6.5%
7.7%
4.6%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
4.6%
6.9%
10.5%
7.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
20.6%
9.9%
8.3%
11.7%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
2.4%
3.0%
2.1%
3.6%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
2.8%
0.0%
0.7%
0.7%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
3.5%
2.1%
1.4%
1.3%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
2.2%
1.9%
2.1%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

47.5%
68.3%
58.5%
39.7%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.8%
57.1%
57.1%
57.1%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.8%
63.9%
57.5%
57.4%
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who made improvements in function
15.3%
11.1%
18.4%
27.4%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
1.0%
0.8%
0.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.5%
0.7%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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