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Signature Healthcare At Rockford Rehab & Wellness

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  2. Kentucky
  3. Louisville Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Christy Ryan
    ★★★★★ 2 months ago

    Staff is caring and respectful. I would recommend anybody sending their loved ones here. I would stay forever if I could they have been heaven sent.

  • Doug Ready
    ★★★★★ 2 months ago

    Horrible experience. We toured the facility and all of our questions were answered, but not truthfully. I can't say enough bad about the Nursing Staff starting with the Nurse Manager . They really do not seem to be concerned AT ALL about their patients, and they will not take suggestions from family. Absolutely scary experience. Mom was taken out in an ambulance in LESS than 2 days. I urge anyone not to consider this facility for anyone you care about !

  • Jasmine Sandhu
    ★★★★★ a week ago

    Great staff and a great place to work!

  • DIANE CECIL
    ★★★★★ 11 months ago

    I work at a former hospital and I have frequent interactions with the staff at Rockford. They are very knowledgeable of their residents. The staff are able to promptly answer questions when asked. The residents I have received from Rockford always look very well taken care of. I myself am actually considering taking my elderly mother to the facility.

  • Lisa Morgan
    ★★★★★ 11 months ago

    WORKPLACE BODILY FLUIDS EXPOSURE NO PROPER PROTOCOL?? I quit working here last night after seeing SIX days passed by without any proper follow up or contact after human feces got into my eyes at work. I called the DON "Daniel" for follow up twice without a returned call. He claimed he called me (which he did not). I asked him if he left a voicemail, because I did not receive a call, and his unprofessional reply was he don't leave voicemails. I asked him, not even for IMPORTANT business calls??? He said no. After exposure the Night Supervisor Monica Stoner asked me IF I wanted to do an incident report, AS IF THAT IS NOT MANDATORY PROTOCOL. I left on my own after she flushed my eye, to go to the ER, in which the doctor informed me, that I did have a low risk of contacting Hepatitis, IF the resident has it, and to make sure the resident get tested. SIX DAYS goes by, no contact, no blood work done on resident. After six days, Monica informs me that the incident report was improperly filled out. I filled it out AGAIN and quit. No one noticed errors within six days, resident was not tested until AFTER I QUIT. I return the follow morning to give them my ER papers and the DON Daniel, who don't leave professional IMPORTANT "Hey this is Daniel call me back it is important" voicemails, had the AUDACITY to be bothered with ME. Acting as if I did something wrong by being concerned for mine and my family health do to possible workplace related exposure and quitting because of the unprofessionalism and lack of moral and ethics from a HEALTHCARE FACILITY. Oh and Monica Stoner RN the supervisor told me I was overreacting, even though the night of the incident, she told me how she got scratched at a local hospital that she also works at, and how she had them do a FULL blood panel testing the patient for EVERYTHING, over a scratch, yet POOP, FECES in my mucus membranes EYES and no workup in six days, I AM OVERREACTING??? This company is not only an awful place to work, always short staffed, residents in isolation sharing rooms, refusal to use agency to save their budget, says Daniel in a meeting, but SIGNATURE healthcare has been sued multiple times. According to inspection reports a resident DIED in one of Signature Healthcare facility's in 2015 and another one in 2016 because of NEGLECFTUL falls. This company doesn't care about their residents or their staff. Signature also was ordered to pay a 30 million dollar fraud settlement, because of false rehabilitation therapy claims. Annual ranking for Signature Healthcare is 2 stars, which considering, deaths, staffing and FRAUD that's more like a 0 star rating.. This company made more than a BILLION dollars in 2017 and with the success you'd think this would be a reputable company. This is not a bitter review, because I quit, this is a concerned review for this company blunt ill actions towards, not only myself, but residents, staff and fraud abuse. Everything I stated can be fact checked, I did my research after I quit, because I was SHOCKED of how a healthcare company can be so incompetent, lack professionalism and moral when THEIR workers are exposed to potentially dangerous bodily fluids. You are better off taking yourself, your family member to another facility for care, and if you are looking for work, best to go to one of the competitors, because this company, can care less about the risk you place yourself in to take care of other lives. Such a sad thing in healthcare.

About Signature Healthcare At Rockford Rehab & Wellness

General Information

Legal Business NameLp Louisville Quinn Drive LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1991 (28 years)
Capacity110
Residents98
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare At Rockford Rehab & Wellness

Signature Healthcare At Rockford Rehab & Wellness was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 20, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

December 21, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$101,807 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare At Rockford Rehab & Wellness require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 35min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
30min
1hr 15min
ReportedExpected
RN
3hr 30min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
88.2%
88.2%
88.2%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
89.4%
85.7%
87.6%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.6%
89.1%
93.8%
94.9%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.9%
26.4%
24.4%
27.9%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.8%
21.4%
32.6%
25.7%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
8.1%
9.2%
16.1%
13.3%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
13.3%
12.4%
21.8%
18.8%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
9.3%
10.2%
7.8%
8.1%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
2.1%
3.5%
2.9%
1.8%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
7.1%
5.0%
5.9%
2.4%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.2%
1.2%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
1.3%
2.3%
2.2%
7.0%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
8.8%
6.4%
6.6%
3.4%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
4.8%
0.8%
1.6%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.7%
70.8%
78.1%
68.3%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.1%
70.8%
70.8%
70.8%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.9%
51.4%
56.9%
59.4%
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who made improvements in function
4.1%
10.2%
13.0%
6.7%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
4.3%
4.3%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.9%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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