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Westport Care Center

  1. Skilled Nursing Home Facilities
  2. Kentucky
  3. Louisville Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Melissa Sanderfer
    ★★★★★ 3 weeks ago

    My father was on the Alzheimer's Care Unit September 2019 until his passing January 2020. Thanks to Kathy Jones as many other facilities refused to accept him. The staff on this unit were exceptional. They cared for my dad as if he were family. He was showered, shaved, and dressed in clean clothes daily. This was very important as he was always a very clean and well dressed man. His main nurse , Quita, and aide Jenny were often there 7 days a week. You could tell that they really cared about his well being. We were always kept informed of any issues with his health. Nurse aide Derick also took great care of dad. After dad fell and cut his head he continued to pace. Derrick walked with dad to make sure he didn't fall again. When dad was placed on hospice care he was transferred to the VA unit. He continued to receive high quality passionate care especially from nurses Jenny and Cindy. They made sure he was clean and comfortable. I have 24 years of experience working in long term care facilities and I would highly recommend this facility. Sincerely, Melissa Sanderfer PT and the family of Tom Cox

  • Westport Jones
    ★★★★★ 11 months ago

    Neglect. Neglect. Neglect. Neglect. Neglect. This is mainly a corporate thing as I do believe some of the nurses are trying their best. If you google the corporation that owns this care center, and look at their other care centers, you will see the same set up with the reviews. A number of negative reviews and then one positive review but they probably had someone in the corporate area write it. My mother was here for three months, and the lack Of appropriate care caused her to decline significantly. I truly believe she would've died within the week if we had not gotten her out of there when we did. She left Westport with stage III bedsores that have failed to heal. Necrotic dying skin that is painful and horrible to witness. As stated in the other reviews, people are left unchanged for hours on end because of the limited staff available to service all of their patients ( The staff is limited during the week, and they are at half staff on the weekends). Try calling there repeatedly on the weekend and you will never have someone answer the phone, ever. This is not the nurses fault, this is a management issue pure and simple. There are many other places that you can go that are only slightly more expensive than Westport and the significant increase in care is astonishing. Do not do this to your relatives. I never review anything, but have no problem leaving this review because we took photos and videos that I would happily post them if I get any backlash on this. The place is absolutely horrible for its residents, and I have empathy for them and the nursing staff and what they're trying to do, but they cannot do it. Believe me. Do not put anyone you care about in this establishment.

  • Connie Watson
    ★★★★★ a year ago

    I am not a big rate and review person but decided it was time to voice my opinion. My Dad was here for about 7-8 months in the memory care unit at first, then moved out to a different area. We had tried to care for him at home but it became very difficult. He had suffered for years with Dementia. I totally agree with a previous poster's comments!!! My Dad was never in his own clothes and when we looked in his closet we hardly ever saw any of the clothes we had brought him. Special blankets for him were never seen on him or his bed. He always had food all over him or smelled of urine. When he was moved to his last room, out of memory care, things got even worse. He had gotten to the point of having to be in a wheelchair and many times when I went to visit him, he had food wedged in between him and the wheelchair seat. There was always dirty silverware or napkins under his bed. The staff was on their personal phones a lot and not very approachable. My Dad's wedding band was off his finger one day when I went to visit. I had tried to remove it before in fear it would be stolen but he became very upset if I tried and it was a snug fit. Of course all the staff was shocked but I truly feel someone took it, probably to a pawn shop for the gold. It was very customized and had my parent's names all over the outside of the band. Totally not wearable for anyone else. It was obvious that my Dad was declining. I visited almost everyday even if it was just 10 minutes. You probably ask why I allowed him to remain there. Well, my Mom was a very proud, independent woman in complete control, didn't want help and in failing health as well. I am also very disturbed as to why the facility did not call us prior to my Dad's passing. They know these things. He should never had died alone. When they did call at 9:00 am they said he passed around 6:30 am. Never got an answer as to why the delay. And his Death certificate read 9:00 am. Everyone brushed off my questions regarding that too. I live literally 3 minutes from the facility. I lost Dad and Mom 5 weeks apart in 2017. I am haunted daily by the feeling of not doing enough! Not speaking up for my Dad! Please do whatever you can to keep loved ones away from this facility. Speak up and question EVERYTHING! We are a sad country. All people should be able to receive the same care in these facilities regardless of their previous incomes or what they can afford. Life is still precious to me and dying should be handled with kindness and respect! But hey, it's all about the money.

  • Seth Brezovsky
    ★★★★★ 9 months ago

    My grandpa went to Lyndon Woods for rehab after he had a spill on the ice and they treated him great! The therapy team were great and taught him how to stay safe and active at home.

  • Dimitra Devore
    ★★★★★ 8 months ago

    Constant improvement, under new management

About Westport Care Center

General Information

Legal Business NameCamelot Leasing LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 15, 1981 (38 years)
Capacity145
Residents127
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Westport Care Center

Westport Care Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 13, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

June 3, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$508,495 fine
---Payment DenialPayment denial for 97 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Westport Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 20min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 15min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.2%
75.4%
75.4%
75.4%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
71.0%
69.9%
56.5%
68.4%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
25.7%
43.5%
45.0%
36.6%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.0%
20.3%
18.1%
25.2%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.8%
29.5%
40.4%
18.5%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
21.1%
19.5%
17.8%
23.3%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
29.5%
27.4%
53.1%
22.7%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
3.8%
9.1%
8.9%
7.7%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
0.0%
3.6%
7.7%
8.5%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
6.7%
8.1%
4.8%
1.4%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
2.8%
1.8%
0.0%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
0.8%
0.0%
1.6%
0.9%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
2.3%
4.5%
3.2%
6.8%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
4.0%
1.6%
0.6%
1.8%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

14.8%
11.5%
14.8%
37.5%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.6%
16.0%
16.0%
16.0%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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