Search for Skilled Nursing by ZIP Code:  :

Windsor Care Center

  1. Skilled Nursing Home Facilities
  2. Kentucky
  3. Mount Sterling Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Photo Attributions:

Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • Erin Newton
    ★★★★★ 2 months ago

    *MOST WONDERFUL FACILTY IN KY!* With all of the horrible headlines seen in today's news regarding the poor and sometimes downright cruel treatment of the elderly, Windsor Care provides a beacon of hope that there are still people in healthcare from administrators to nurses who honor the hippocratic oath for which it was intended. The employees at Windsor Care not only honor their commitments, but they TREASURE them. Giving medicine, bathing patients, etc. are responsibilities they perform every day and do without fail. However, Windsor employees EXCEED their responsibilities because they also come into work every single day with intentions to show their utmost love and compassion for every single patient and/or resident. My beautiful "Gram" who was a resident in the physical rehabilitation area twice before becoming a resident in the nursing home facility, lived there for almost four years before she died in July '15. We were fortunate in the way she had all of her mental faculties right up to the end. When I tell you that every single nurse, nurse's asst., and even janitor not only enjoyed Gram's company, but so many of them truly LOVED her. In fact, there wasn't a day when she didn't hear the words, "Love you, Mrs. T," "Love you, Ms. Mary," or "Love you, Gram." When it was obvious Gram wouldn't live for another 24 hours, everyone went into her room to say their goodbyes even though she wasn't conscious. As tears fell down their cheeks, they leaned down to kiss her cheek and express their love and ultimately their sadness as well. As her family, we all sat in awe as every person came into the room; it reminded us how Gram never ceased to touch lives and make anyone who knew her feel loved and special. We realized she just wasn't "our Gram." Every nurse had the sweetest stories to share from conversations they had with Gram about anything from raising her family, to being married to Pap for 56 years, to the reviews of the latest Twilight movie. By the way, Gram was the biggest fan of the Twilight films. She wasn't a fan on account of the vampire plot, but she absolutely adored the love story. Gram didn't have use of her legs and was bed bound the last four years of her life. She only had to say, "Girls, can you re-start my movie, or can you put on the next Twilight movie for me?" Gram could recite every single word from any of the films. The "girls" loved talking with Gram about anything. She usually had a unique perspective, and she always loved the opportunity to speak her mind! Lol Anwyay, my point to speaking about all of this is to show how there is still a facility that not only cares for its residents, but the employees pour their hearts into making sure they take the ABSOLUTE BEST CARE of every resident. It just so happens one of Windsor's former residents happens to be a beautiful woman for whom I called, "Gram." If you ever need to make the difficult decision of placing your loved one in a nursing home, you should look no further than Windsor Care. I believe making this decision is always difficult because we are relying on strangers to be permanent caretakers of our loved ones. How can we trust strangers to take on this role for someone we love so dearly? Windsor NEVER failed our family because they never failed Gram. We saw their exceptional care for our loved one as well as countless other residents. From residents like Gram who have all mental faculties to patients with Alzheimer's and can't use the restroom on their own, every patient was cared for to the degree of absolute love and compassion. We are forever grateful we found Windsor Care. If you are fearful of finding a facility for your loved one, your fears will quickly be put at ease if you choose Windsor. To every person who ever cared for "Ms. Mary," I know you'll immediately know to whom this review is referencing because she made a permanent impression on countless hearts at Windsor. Furthermore, I want to thank all of you for the exceptional care, love, and compassion you showed Gram every day. THANK YOU FROM THE BOTTOM OF MY HEART.

  • Deborah Blakeman Hisle
    ★★★★★ 5 months ago

    My husband lives there now. They are now apart of my family. I enjoy spending time with each and everyone there.

  • karen Branham
    ★★★★★ 6 months ago

    Great nursing home. Clean caring staff. Residents seemed happy

  • Terri Cline
    ★★★★★ 6 months ago

    Quality Care, Comforting staff, Cleansed environment and Skilled Nurses. A great respite facility for our loved ones.

  • Jackie Gibson
    ★★★★★ a month ago

    The Christmas party they had was terrific!!

About Windsor Care Center

General Information

Legal Business NameRegency Care Of Mount Sterling, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 27, 1990 (27 years)
Capacity144
Residents128
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windsor Care Center

Windsor Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 22, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

June 8, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

May 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

April 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.2%
100.0%
100.0%
100.0%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
99.2%
97.3%
99.1%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
44.3%
33.9%
39.0%
40.4%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.3%
33.3%
29.1%
29.9%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.9%
25.8%
16.1%
19.6%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
15.5%
12.3%
11.4%
15.3%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
15.2%
22.9%
14.4%
20.2%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
3.4%
5.1%
0.9%
4.3%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
2.6%
8.9%
5.5%
7.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
5.0%
6.6%
2.9%
2.9%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.9%
0.0%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
0.8%
1.7%
0.9%
1.7%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
7.4%
10.0%
11.7%
10.3%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
0.7%
1.2%
1.2%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.4%
94.7%
91.2%
94.2%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.9%
93.0%
93.0%
93.0%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.5%
51.0%
66.6%
74.9%
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who made improvements in function
5.8%
9.0%
15.3%
17.9%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
2.6%
2.8%
2.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
1.6%
1.3%
0.5%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places