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Naomi Heights Nursing & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Louisiana
  3. Alexandria Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Malinda Batiste
    ★★★★★ 6 months ago

    I have worked here over 4 years and I really enjoy what I do here. I truly LOVE my residents and the TEAM I work with. Looking forward to long term employment with them.

  • Julie Hook
    ★★★★★ a year ago

    I have a relative that has been a resident at Naomi Heights for 2 years and I am very pleased with the way she has been taken care of by the staff. My relative is turned and changed every two hours as scheduled. Also, she is on a special diet that has been delivered consistantly without fail. Furthermore, the CNA's and nurses are there within minutes of calling for them. Lastly, the Administrator has an open door policy and is available at any time I need to speak with her. If you are looking for a home for your loved one, do not hesitate to call Naomi Heights!

  • Gabreiale Loden
    ★★★★★ 2 years ago

    This is the most horrifying nursing home I've ever seen. I had a brother in law admitted there and within 2 weeks I took him out. The night crew did not take care of him at all they left him in feces and urine. Until morning he was so upset he would ring for the aides only to be fussed at saying they had more clients than him . He just needed assistance to the bathroom. when I would show up at night at 11 pm and he rang for the nurse they didn't know I was there. It took them 35 minutes to show up. I went down the hall some aides were sleeping in an empty room. Others were watching TV. During the day I stayed with him the whole time. He was on hospice. I would not put my dog in there. This place should be shut down if that's how they treat people. Now my brother in law is doing so much better and is off hospice. I have no doubt in my mind if he would have stayed he would be dead by now..

  • Dorothea Robinson
    ★★★★★ 11 months ago

    Not a good place to work at all it is,awful

  • Gail Brown
    ★★★★★ 3 years ago

About Naomi Heights Nursing & Rehabilitation Center

General Information

Legal Business NameNaomi Heights Nursing & Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1997 (23 years)
Capacity139
Residents105
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Naomi Heights Nursing & Rehabilitation Center

Naomi Heights Nursing & Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 23, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Naomi Heights Nursing & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
25min
1hr 5min
ReportedExpected
RN
3hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.2%
99.1%
99.1%
99.1%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
27.3%
28.6%
33.3%
37.7%
40.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
38.7%
36.2%
38.9%
39.3%
26.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.5%
14.0%
11.5%
16.0%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose ability to move independently worsened
3.8%
4.9%
5.9%
8.2%
17.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antipsychotic medication
7.6%
7.4%
9.5%
12.4%
16.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose need for help with daily activities has increased
1.0%
3.0%
4.0%
6.0%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who lose too much weight
2.9%
0.0%
0.6%
2.8%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who self-report moderate to severe pain
6.7%
7.5%
4.5%
8.8%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.0%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who have depressive symptoms
1.0%
0.0%
0.0%
1.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a urinary tract infection
2.0%
1.9%
2.9%
2.9%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
1.7%
0.7%
1.3%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
98.1%
83.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
100.0%
100.0%
100.0%
78.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
59.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
9.1%
7.1%
12.5%
11.1%
10.6%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
-
0.0%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
2.0%
2.1%
2.3%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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