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Guest House (The)

  1. Skilled Nursing Home Facilities
  2. Louisiana
  3. Baton Rouge Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Endtimelion !
    ★★★★★ 4 months ago

    Absolutely horrible place to leave a loved one. I found out the hard way. After my father received poor care here I decided to have him moved. He mysteriously died the night before he was to be transferred to the new facility. That was no coincidence but almost impossible to prove because of my father's health. DO NOT SEND YOUR LOVED ONES HERE IF YOU LOVE THEM. IF THEY ARE THERE ALREADY YOU HAD BETTER MAKE A LOT OF SUPRISE VISITS.

  • C F
    ★★★★★ 3 months ago

    This is by far the worst and most inhumane treatment of patients, patients who have no voice or capability of being their own advocates, I have ever witnessed in my entire life. The staff are absolutely deadpan, indifferent, and cold to the patients with the exception of 2 individuals. My father spent nearly a year of hell in this facility and I can't even fathom what would have happened to him if our family wasn't there on a daily basis. Absolute, blatant neglect. The staff (with the exception of 2 employees), additionally, are profoundly rude and dishonest. On many occasions, my family and I witnessed nurses and CNAs not using hygenic practices or aseptic techniques when changing dressings, someone (who never admitted it) accidentally ripped out his catheter, daily would leave him sitting/laying in excrement, and boldly lie and lack complete accountability about the mishappenings and care (or lack there of) of the patients. When asking for assistance with even the most menial tasks expect to be met nothing less than the utmost disdain. I don't even know how these people sleep at night. Oh, and, due to their lack of hygiene, he contracted MRSA there. Thank Heaven we have had him moved as soon as a better facility had an opening.

  • Fay B Firmin
    ★★★★★ 11 months ago

    My husband with Dementia was here last year. The help and staff where awful.

  • Sakina Thomas
    ★★★★★ 2 years ago

    Understaffed and slow to attend the people here that can't help themselves. Everyone here is trained to do the job. Yet the torch just keeps being passed.

  • John Runningen
    ★★★★★ 4 years ago

    What a wonderful caring staff! my brother in law had ALS and lived here for nearly ten years. The care and concern he received from the staff was exceptional.

About Guest House (The)

General Information

Legal Business NamePlantation Management Company, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1998 (21 years)
Capacity144
Residents136
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Guest House (The)

Guest House (The) was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 31, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHire sufficient dietary support personnel.

January 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

September 16, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

August 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Guest House (The) require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 40min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
20min
1hr 10min
ReportedExpected
RN
2hr 50min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
96.5%
96.5%
96.5%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.3%
99.2%
98.4%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.8%
53.6%
48.5%
50.8%
40.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.9%
30.6%
34.2%
33.6%
26.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.7%
8.3%
13.1%
8.1%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose ability to move independently worsened
18.1%
17.6%
16.3%
20.2%
17.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antipsychotic medication
12.7%
17.4%
23.9%
15.0%
16.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose need for help with daily activities has increased
13.3%
7.5%
9.4%
4.7%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who lose too much weight
14.1%
13.9%
9.9%
10.0%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of high risk long-stay residents with pressure ulcers
0.7%
2.0%
0.7%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who have depressive symptoms
1.5%
3.0%
6.2%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a urinary tract infection
2.9%
3.0%
3.9%
5.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.0%
93.9%
85.3%
100.0%
83.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.0%
96.9%
96.9%
96.9%
78.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
59.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
10.6%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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