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Nottingham Regional Rehab Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 7 months ago

    I worked at Nottingham for 3 years. The DONs and supervisors were great. However, the last 4 months of my employment, there was heavy turnover in administration, and the patient load became unmanageable due to the high acuity rate. All the nurses during the week quit on my hall. The supervisors were not empathetic to this issue, even after massive resignations of nurses. I had a patient who required being tube fed a small amount every 4 hours. He also had to be suctioned regularly. His family was demanding, which I understood, but with 25 patients, several with peg tubes, and all of them completely dependent, it was impossible to care for everyone. The administrator refused to remedy the situation. On top of that, my supervisor was unprofessional. I went on vacation and never went back.

  • ★★★★★ 2 months ago

    I hope the ACLU kicks your discriminatory butts for firing a pregnant woman with a lift restriction. How horrible can one company be???

  • ★★★★★ 7 months ago

    My father was in there! The staff is very lazy! Alway talking to each other instead of doing there job! IF YOU ARE NOT THERE TO DO YOUR JOB WITH A SMILE , THEN LEAVE! THE PEOPLE THAT HAVE TO STAY BECAUSE OF THERE SICKNESS, NEED KINDNESS! TEACH YOUR STAFF THAT!

  • ★★★★★ 10 months ago

    I am awarding Nottingham one shiny star for its responsiveness and initial telephone service, only. I know nothing else about the business. If I ever learn anything, perhaps I will change my rating. I called Nottingham 15 minutes ago. The person in reception answered the phone, introduced the company, and, without a word from me, told me she was tired. I asked for billing. I have now been waiting on the phone for the balance of the time listening to it ring. Not answering the phone really does reflect poorly on a business. I thought I could wait them out, but after 15 minutes, they win. I am going to have to hang up and try again. To be fair, I just called back and asked for a nurse instead of billing. This time I was transferred, received a quick response, and, although I was told the nurses were in the middle of a shift change, the person did take my number and promise to have someone call me back. We shall see. The rating upgrade is pending. Things look up with each call. The nurse did return my call, and got me to someone who could help. That person needed additional information but said she would go get it and call me back. The rating has improved to three shiny stars. As promised, the nurse called back with the information needed. I fear I will someday end up needing to call billing again. For now, based on the service received through the nursing side of the business, the rating is up to four shiny stars. The billing department was supposed to call this morning, but did not. The business side of this company is not very reliable. Losing a star. I called. I left a message. I am very disappointed by the responsiveness to my calls from the business side of the company. The care side is very responsive. This is a training issue. To allow it to continue should be unacceptable to the business. It is going to have to really work to improve a score beyond two stars, now. I flew into BR to spend time with my family during Thanksgiving. During that time, much of which was spent in Nottingham, I visited with the Administrator of the facility. The first meeting was challenging, probably for both parties. The second meeting was better and focused on the issues. Issue is still unresolved, but am calling back this morning (returned home). We'll see.

  • ★★★★★ 5 years ago

    I worked at this place recently, for just a few weeks. This is an awful place to live and work. There is a serious disconnect between the Administration and staff. The Director of Nurses wears mini skirts and high heels to work every day and chews gum. This is completely inappropriate in a professional environment and no one has any respect for her. We constantly worked without the supplies we need to perform basic nursing care. The turnover amongst the staff is very high and new employees are not trained on any policies or procedures but you are screamed at if you do something incorrectly. When the state inspectors were in the building, we were told to "re-create" medical records - this is also known as falsification. I refused to participate in this. The residents are lied to in order to get them to move in tho the facility. They are promised the moon but delivered neglect and indignity.

About Nottingham Regional Rehab Center

General Information

Legal Business NameCplace Forest Park Snf, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 15, 2000 (18 years)
Capacity176
Residents136
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Nottingham Regional Rehab Center

Nottingham Regional Rehab Center
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 20, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

July 13, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

June 23, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

November 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmComplaintEnsure that residents are safe from serious medication errors.
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

June 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

April 29, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

March 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintQuickly tell the resident's doctor the results of laboratory tests.
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

February 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

December 10, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
DFewPotential for HarmComplaint1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Nottingham Regional Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 30min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

46.9%
71.1%
71.1%
71.1%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
89.7%
84.2%
79.8%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.5%
46.7%
42.3%
42.3%
39.6%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.4%
33.0%
34.4%
25.8%
26.5%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.2%
12.0%
11.8%
8.5%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents whose ability to move independently worsened
10.1%
9.2%
14.0%
14.7%
19.4%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who received an antipsychotic medication
17.7%
11.6%
10.8%
15.6%
16.9%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents whose need for help with daily activities has increased
8.7%
9.9%
11.0%
9.3%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who self-report moderate to severe pain
4.3%
3.5%
7.1%
6.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who lose too much weight
7.0%
3.7%
1.3%
9.3%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who have depressive symptoms
6.1%
8.8%
4.4%
3.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents with a urinary tract infection
4.2%
6.0%
4.4%
3.4%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
2.0%
1.6%
3.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.8%
0.9%
0.9%
0.8%
1.2%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

68.6%
54.6%
28.6%
7.3%
83.1%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
9.7%
8.3%
8.3%
8.3%
77.7%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
30.2%
33.3%
57.1%
54.1%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents who made improvements in function
27.2%
29.3%
29.2%
25.4%
13.8%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
5.7%
6.6%
3.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.8%
1.6%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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