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Heritage Manor Of Bossier

  1. Skilled Nursing Home Facilities
  2. Louisiana
  3. Bossier City Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • gina borel
    ★★★★★ 6 months ago

    St.Joseph Hospice Bryan and Amanda from Heritage two people so far I have talked too and there/here from me 24/7 for my mother and Bryan went out his way as well as Amanda, this place has a heartbeat Hospice nurses twice new never been there before has opened up can't believe the positive from all the staff and welcoming staff I'm very greatful for both them and I know the staff will love mom and making her feel great like they already doing!! I'm just so blessed for Bryan and Amanda right now!! Thank you for all your help and staff and hospice for helping my mother like they are..Wound Care here is top state #1 she treats all her she treats like it's her own family member the entire staff does, but in she is the best Charlene wound care there is.. I put my life on it, want your loved one great hands bring them here!!!!!

  • mrkmc weldin
    ★★★★★ a year ago

    I've been here for years. I have nothing to say, about what I can't see.

  • Ashton Hurst
    ★★★★★ 2 years ago

    I don't hate the nursing home but it is very unsanitary in most of the bathrooms, showers and whirlpool the night shift is also an issue if you want to get some good sleep I don't recommend you go there the wound care there is exceptional but overall my experience there has been overwhelming because there isn't enough space for everyone it makes it a chaotic environment to live in.

  • Steven Coffey
    ★★★★★ 7 years ago

    Awesome nursing staff!

About Heritage Manor Of Bossier

General Information

Legal Business NameBossier Healthcare, LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1995 (25 years)
Capacity64
Residents54
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heritage Manor Of Bossier

Heritage Manor Of Bossier was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 31, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage Manor Of Bossier require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 20min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
30min
1hr 10min
ReportedExpected
RN
3hr 40min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.6%
83.0%
83.0%
83.0%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
56.5%
41.3%
55.6%
69.8%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
75.0%
-
-
40.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.6%
28.9%
28.6%
22.9%
26.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.1%
36.2%
16.2%
30.7%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose ability to move independently worsened
9.8%
7.0%
7.1%
18.4%
17.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antipsychotic medication
20.5%
26.2%
16.2%
22.2%
16.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose need for help with daily activities has increased
15.2%
4.3%
4.4%
5.8%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who lose too much weight
0.0%
7.1%
10.6%
5.5%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
5.6%
5.6%
13.9%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who have depressive symptoms
4.3%
0.0%
4.4%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a urinary tract infection
0.0%
2.2%
6.7%
3.8%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
0.0%
3.2%
2.1%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

13.2%
12.8%
30.3%
36.4%
83.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
21.4%
18.4%
18.4%
18.4%
78.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
59.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
13.0%
14.3%
-
-
10.6%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
-
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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