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Town And Country Health & Rehab

  1. Skilled Nursing Home Facilities
  2. Louisiana
  3. Minden Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Qness Vlogs
    ★★★★★ 8 months ago

    If you are looking for employment here DON'T even waste your time!! Unless you like modern day slavery...In the 9months I worked there,this place was NEVER fully staffed with enough workers especially on the weekends. The Administrator does the CNA/Nurses schedule and puts down workers she knows for a fact has never stepped foot in T&C or hasn't worked there in weeks/months but that's how much they care. Can you imagine your loved one going hours with out being changed or bathed due to lack of enough workers? They push all the good employees away and keep the ones who mistreat residents daily and trust I have witness and seen with my own eyes complaints being made and absolutely nothing being done about it. The owner (Libby) wanted me wrote up after witnessing me wipe a dust mark off a window,but in her eyes I was not cleaning the window properly (keep in mind the window was already cleaned) ..."perception" ...Libby also wanted me wrote up because I parked my cart on the hall to go sweep my entree ways which my Supervisor just asked me to do before I left. Who in their right mind would want to continue to work for a company that writes you up for pettiness but turns a blind eye to things that really matter. Like: your CNAs NOT using gloves, the food you serve (trash),the roaches&rats you can't seem to get rid of, residences being verbally&physically mistreated, Payroll stealing money, and this list goes on but I will save that for the BBB. Sincerely another GREAT worker you lost ?

  • Kimberly Shaver
    ★★★★★ a year ago

    Where do I start? My mother was admitted on a Monday for rehab from a back surgery. Wednesday afternoon, she called me and told me that they hadn't changed her sheets since she had been there. She sent pictures of her bed sheets and they had blood stains on them. We went to visit her and the whole wing that she was located on smelled like urine. It makes me wonder if the patients are getting changed after accidents. The food was another thing. People in jail eat better food than this place serves!!! Chili dogs and sloopy joes several times a week and tasted like it was served straight from the fridge , cold tater tots, a serving of eggs that wouldn't even fill up a toddler, toast that was hard as a brick. My sisters and I would have to make the 30 minute drive to take her something to eat because she was hungry. She woke up in pain one night at 10 pm and buzzed the nurse for a pain pill. She did not get it until almost 4 am!!! I sent 2 emails complaining about it and never got a response. I finally called the head office and my mom was pulled out of PT to discuss the things I complained about. The day after I made the phone call, she was told that she would be there until June, then all of a sudden she was released Saturday. She still can not move to well. We feel like they put her out due to my complaint phone call. We will never recommend this place to anyone. If you have loved ones here, you might want to do surprise visit.

  • Judy Beatty
    ★★★★★ 2 years ago

    This rehab center is the best in minden. The staff are nice and the rehab gym staff are really good with the patients. I have no complaints at all!! My husband is checked on frequently and helped often

  • Rodney Benson
    ★★★★★ 2 years ago

    The worse place you could possibly take someone. They kept my mother completely out of her mind with drugs. She almost died with UTI and we were telling them she had a problem. We got her to the emergency room barely in time to save her life. We then moved her to Carrington Place where she is doing really well. Do not take a loved one to Town and Country. c

  • Derrell Berry
    ★★★★★ 6 years ago

    Please do not send your loved one to this awful place. And the hospice agency they will connect you with is even worse. They will not take care of your patient and they will restrict you from visiting with them even if by sedating them. This hospice agency has done nothing to help the family and they are not even seeing that the patient is getting proper care. Shame on you all! The only reason I gave one star is because I could not post without one.

About Town And Country Health & Rehab

General Information

Legal Business NameTown & Country Nursing Center,LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 4, 2001 (18 years)
Capacity145
Residents127
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Town And Country Health & Rehab

Town And Country Health & Rehab was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 15, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Town And Country Health & Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 25min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
20min
1hr 15min
ReportedExpected
RN
3hr 30min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.4%
100.0%
100.0%
100.0%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
98.2%
96.3%
98.1%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.4%
37.8%
53.8%
34.3%
40.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.1%
12.9%
16.0%
12.4%
26.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
44.7%
30.5%
33.9%
28.6%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose ability to move independently worsened
13.5%
15.8%
14.7%
13.1%
17.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antipsychotic medication
28.4%
30.7%
18.7%
20.0%
16.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose need for help with daily activities has increased
2.5%
11.0%
13.0%
14.3%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who lose too much weight
6.4%
7.0%
10.7%
9.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who self-report moderate to severe pain
6.4%
3.7%
5.1%
6.8%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of high risk long-stay residents with pressure ulcers
12.4%
10.2%
0.0%
0.0%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who have depressive symptoms
1.7%
0.9%
1.9%
1.9%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a urinary tract infection
5.8%
4.6%
0.9%
1.9%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents experiencing one or more falls with major injury
3.9%
4.8%
4.0%
2.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.7%
98.6%
95.7%
96.2%
83.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.7%
97.2%
97.2%
97.2%
78.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.0%
60.4%
59.4%
63.5%
59.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who made improvements in function
7.9%
4.4%
5.5%
6.9%
10.6%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
4.1%
1.0%
1.1%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.9%
0.8%
0.4%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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