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Maison Orleans Healthcare Of New Orleans

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Jada Jefferson
    ★★★★★ a year ago

    Maison Orleans Healthcare is a horrible facility. They are infested with rats and roaches. The residents are victims of the uncleanliness. The management is horrible often creating hostile environments for staff. They are unable to keep a steady staff because of the intolerable behavior of management. They are unprofessional and lack leadership skills. Staff is treated poorly with no respect from management. Residents run out of meds and are plagued with infections. The conditions are very poor for both residents as well as employees. I would not recommend this place for a snake to live in.

  • Nancy Cook
    ★★★★★ 2 years ago

    Although the facility is not that appealing, the nursing staff and other employees are caring and friendly. What should AND does matter to me is knowing that loved ones are being taken care of and respected during their stay in the hospital. And FYI, If u live in the City of NEW ORLEANS U ARE GOING TO SEE ROACHES. Also they are in renovation process and soon will be able to prove how nice the home is for some people with a lower income. Thanks for reading this review and I give them 3 1/2 Stars.

  • Paula D.
    ★★★★★ 4 years ago

    The younger aides were helpful and respected my not wanting to mingle. I didn't like shower time because I felt so exposed.and cold. After a few days I was able to talk with the important staff and things got better. I'm a light sleeper and the place is noisy especially the nurse's station. Also the nurses pushed so hard when they would come in the door it frightened me and gave me a headache. This place was the only one that I could get it's, everything else was full! Not my first choice.

  • Andrew Miller
    ★★★★★ a year ago

    Changed it's name to Masion Orleans. By far the worst smelling, dirtiest, and rudest staff I have seen while in a nursing home.

  • Zach Petersen
    ★★★★★ 3 years ago

    I'm a short-term stay at this facility and honestly this place is really bad , I can't get the supplies that I need to care for a sore that is not exactly something to play around with , I had to bring my own medical tape just to do wound care because " they aren't allowed to leave supplies in a patient's room" which makes absolutely no sense at all . Another thing , the night shift doesn't do a Damn thing at all ,I hit my call light and for 45min I sat and waited ....I finally got up outta bed and went to the nursing desk , the lady at the Damn desk is so asleep it takes me yelling at her to wake her lazy self up for her to not even help me with what was need . Also patient's don't get there own shower in there room .... Why the hell not I ask , I can't go shower in a place were every other person with health issue ,infections,and contagious pathogens have been with an open wound and an infection of my own that could be past on ,that's just unsanitary as all Hell and shouldn't be a thing once so ever . To everyone who has someone in this place ,please get them outta here and get them some actual healthcare cause as far as I'm concerned this place is nothing more than a homeless shelter .

About Maison Orleans Healthcare Of New Orleans

General Information

Legal Business NameUptown Healthcare Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 14, 1984 (35 years)
Capacity200
Residents173
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Maison Orleans Healthcare Of New Orleans

Maison Orleans Healthcare Of New Orleans was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

July 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

April 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

February 24, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

July 17, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 19 days

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Maison Orleans Healthcare Of New Orleans require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 15min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
15min
1hr 5min
ReportedExpected
RN
2hr 25min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

60.5%
47.6%
47.6%
47.8%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
31.2%
34.6%
34.8%
33.5%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.8%
45.7%
54.0%
66.3%
40.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.8%
15.5%
12.9%
11.6%
26.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.7%
12.3%
19.9%
8.9%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose ability to move independently worsened
31.7%
29.4%
32.0%
28.3%
17.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antipsychotic medication
21.1%
11.7%
14.2%
14.5%
16.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose need for help with daily activities has increased
11.0%
12.7%
9.2%
8.4%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who lose too much weight
9.4%
7.8%
9.7%
11.5%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who self-report moderate to severe pain
13.1%
5.7%
7.6%
6.4%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who have depressive symptoms
1.9%
1.9%
3.2%
2.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a urinary tract infection
0.6%
1.3%
0.6%
1.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
0.0%
0.4%
1.7%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

5.4%
4.1%
1.9%
6.8%
83.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
15.3%
3.1%
3.1%
3.0%
78.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
59.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
6.7%
15.6%
19.6%
20.8%
10.6%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.7%
5.4%
5.6%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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