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Woods Haven Sr Citizens Home

  1. Skilled Nursing Home Facilities
  2. Louisiana
  3. Pollock Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Pamela Murphy
    ★★★★★ 2 years ago

    I've experienced a extremely disrespectful and inconsiderate staff and very neglectful staffing at this nursing home. My client has been neglected in areas of medications and bathing and bed cleaning..on other occasions her was in dining room area and blood pressure was extremely low and 2 aides took his blood pressure and then a nurse took it and she disrespected my client and myself and realized her anger and appolige after..ive come to the nursing home with my other client and found my client struggling alone trying to come out of his bathroom and I helped him to his bed and contacted the nurseon duty and explained to her that my client was in need of a doctor's care and medicine to be adjusted..she got mad and nervous and told me and his wife it was the holidays and no places would take him..i asked nicely if she could at least try...she did with much disrespect and verbal communication and then come back to tell us that a ambulance would be there soon to transport him..he spent 3 weeks at hospital and returned back this week to the nursing home where he is now sick with a stomach bug that's going around the nursing home. We checked on him yesterday and he can barely get up..im a caregiver for him and his wife. I've been working for them 5 years and i know them very,very well..i also know that respect needs to be applied in any facility or home and I'm disgusted with the care and staffing at wood haven nursing home in pollock la.

  • Allison Delaney
    ★★★★★ a year ago

  • Janis Haskins
    ★★★★★ 3 months ago

About Woods Haven Sr Citizens Home

General Information

Legal Business NameWoods Haven Nursing Care & Rehabilitation
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 13, 1990 (30 years)
Capacity103
Residents53
Percent Occupied51%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Woods Haven Sr Citizens Home

Woods Haven Sr Citizens Home was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Woods Haven Sr Citizens Home has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Woods Haven Sr Citizens Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 15min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
25min
55min
ReportedExpected
RN
3hr 30min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.2%
98.2%
98.2%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
21.7%
25.0%
19.0%
-
40.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
44.7%
43.2%
41.7%
34.1%
26.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.3%
11.0%
12.4%
12.7%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose ability to move independently worsened
30.8%
28.0%
25.0%
28.8%
17.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antipsychotic medication
23.1%
21.6%
16.7%
15.8%
16.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose need for help with daily activities has increased
5.5%
5.7%
7.3%
3.6%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who lose too much weight
3.5%
4.7%
3.1%
4.4%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who self-report moderate to severe pain
13.2%
0.0%
5.3%
5.3%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of high risk long-stay residents with pressure ulcers
20.8%
16.7%
22.4%
33.3%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who have depressive symptoms
10.9%
7.5%
1.8%
7.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a urinary tract infection
0.0%
3.8%
5.5%
5.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents experiencing one or more falls with major injury
9.1%
7.3%
6.3%
4.8%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.9%
0.0%
1.8%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
83.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
78.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
59.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
10.6%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017LA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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