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Village Health Care At The Glen

  1. Skilled Nursing Home Facilities
  2. Louisiana
  3. Shreveport Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Chantell Loving you always
    ★★★★★ a year ago

    Disgruntled workers and are underpaid and I wouldn't recommend no one family here. The workers fight each other while management keep the pot sturdy and play politics. But who suffers from it all the patients. Think twice before putting your family in such place the quality or care here Is poor. Some of the workers are loud and ghetto. The CNA'S barely use soap and water on there patients. Marcel is the assistant administrator. And house hold coordinator of D,F, and memory care. I know right conflict of interested. Trust me the biggest snake ever and evil. But very (Sneakly though)!!! She is just like judas who. Betrayed Christ Jesus. Don't get caught up on the hype. They always short of workers and barley can get agency out there because of Marcel. The power struck Judas.

  • Latoya Prim
    ★★★★★ a year ago

  • Branden Traylor
    ★★★★★ 4 years ago

  • Savatri Woodfork
    ★★★★★ a year ago

About Village Health Care At The Glen

General Information

Legal Business NameThe Glen Retirement System
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 8, 2001 (18 years)
Capacity126
Residents115
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Village Health Care At The Glen

Village Health Care At The Glen was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 22, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
BSomePotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Village Health Care At The Glen require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 15min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
10min
55min
ReportedExpected
RN
3hr 55min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
99.1%
99.1%
99.1%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.0%
100.0%
100.0%
94.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
41.7%
47.1%
59.0%
40.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.4%
22.9%
23.9%
20.4%
26.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.0%
20.1%
17.0%
18.8%
16.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose ability to move independently worsened
14.9%
11.8%
13.3%
10.1%
17.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who received an antipsychotic medication
7.4%
11.7%
13.8%
16.1%
16.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents whose need for help with daily activities has increased
12.7%
10.7%
8.2%
8.2%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who lose too much weight
3.7%
4.4%
8.6%
6.8%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who self-report moderate to severe pain
4.7%
4.7%
0.0%
4.5%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of high risk long-stay residents with pressure ulcers
8.2%
8.4%
8.7%
7.8%
1.3%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who have depressive symptoms
6.9%
11.7%
13.4%
12.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a urinary tract infection
4.9%
5.8%
6.1%
4.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
1.5%
0.8%
0.8%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.4%
97.4%
98.6%
98.8%
83.7%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.9%
96.2%
96.2%
96.2%
78.4%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.3%
69.7%
69.5%
75.7%
59.8%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who made improvements in function
21.6%
16.9%
14.8%
16.4%
10.6%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.6%
0.0%
1.6%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.7%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017LA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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