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Greenbriar Community Care Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    While putting a parent in a nursing home is a difficult time for everyone, Greenbriar made it as easy as possible and in the month and half she has been a resident, they have made the transition a very smooth one. I have been very satisfied with the food and care she has gotten.

  • ★★★★★ 6 months ago

    Today, my family and I met with the Director, Brian Fremin and the Dir. of Nursing, Tuesday Cousin. After reading the poor reviews of Greenbriar, looking at their Inspection Reports, and 49 out of possible 100 Smart Rating, I am disappointed in myself for not doing more research. My 93 year old grandmother was admitted to the hospital from Greenbriar 2 days ago with a blood clot in her leg, 2 broken bones in her back, dehydration and a UTI. All of which they claim they diagnosed and informed us of. We never got this information. My grandma suffers from Alzheimer's and while my family visits every day and I, a few times a month, the internal ailments went unnoticed by us (as we are not medical professionals).The staff is neglectful to patient needs because they are understaffed and under managed. Her primary doctor, a "Dr. Parker" is largely absent from the facility. My grandmas room was found in disarray, her glasses broken, she had no one to assist her going to the bathroom and did not ensure she was bathed regularly and properly. I reviewed her administered medicines file and found she is receiving medications at 11:20 at night and 6:18 the next morning...sometimes.(which Fermin indicated he would look into because there was no clear reason why this was). Sometimes those same medicines were administered at random times throughout the day. Basically, if you are not dissecting and asking questions about every decision they make in regard to your loved one, you will be left in the dark and enabling the issues. I've heard worse testimonials from others. In short, its a battle to ensure she receives the proper care, consistent medications, and availability to facility resources (recreation, food, water, coffee, engagement with others...nothing too crazy in my opinion). Its heartbreaking and honestly, the whole industry is an absolute shame. I appreciate the time taken to communicate but I am extremely dissatisfied with her care, I hope things change for the better and I encourage the staff to reach out to me. They have my contact.

  • ★★★★★ 2 years ago

    My husband was moved to another room because of conflict with the on duty nurse and myself. This nurse screamed at me and down the entire hall. The in charge person(Ms. Tuesday) felt it better to move him to another room.. And as of this post the screaming nurse remains working at Greenbriar. He was in the E Section and moved to the A Section. The new room is too small and not comfortable because of the equipment. We went from a spacious comfortable room to the small one. I tried working with the staff, seemed possible at first and then it was just a blow off on their part.It is a constant battle for getting baths and medicines. Leo was suppose to leave on Wednesday of next week, but because of their lack of care he will be going before Wednesday. Had I not needed equipment for the homecoming, we would have left sooner. Mr. Freeman, suppose to be in charge lacked responsibility for his nursing staff.

  • ★★★★★ 3 years ago

    My mother was a resident for several years here. During that time my aunt was also there for a few years. We encounter many different CNA's and nurses while they were there. They change personnel frequently which makes it hard for them to really get to know the patients. They care for the residents in a scripted manner doing the task as fast as they possibly can. This is due to the sad fact that there are not enough CNA's and nurses to deal with the amount of residents. Those that can somewhat speak up for themselves and take some care of themselves are better off. Although I saw numerous times when even they were told to wait for assistance for hours. Some residents needing to be put on the toilet are forced to soil themselves waiting. Those that requested assistance in going in their beds wait so long they fall asleep in their wheelchairs. While I fed, diapered, dressed and also put her in her bed for naps, I received request from other residents for assistance. It is heartbreaking. While some residents do have visitors I only saw a few of those visitors attend to the residents needs. While they may not have felt capable of doing the task they could make sure while they are there that the need is met. If the resident cannot speak for themselves, which was the case of my mother, you must go constantly to make sure their needs are met. There were bruises that could not be explained. A time she was put in a wheelchair with a soaking wet cushion for hours before I got there and noticed. Many infractions I brought to the head nurses attention, most with absolutely no resolution. Not even an apology or a caring attitude, more a 'your bothering me' attitude. In closing I would say that you probably won't find a very good home/care facility, with enough CNA's and nurses. They usually go by the government mandated nursing home standards. I would recommend a constant supervision of your loved one.

  • ★★★★★ 7 years ago

    they are absolutely ignorant. these women were born without brains....they are EXTREMELY rude...and in disreguard for everyone elses feelings and lives.

About Greenbriar Community Care Center

General Information

Legal Business NameCommcare Corporation
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1994 (23 years)
Capacity174
Residents114
Percent Occupied66%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Greenbriar Community Care Center

Greenbriar Community Care Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Louisiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionProvide residents with private access to a telephone.

June 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

May 15, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

March 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.

December 17, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintGive each resident enough fluids to keep them healthy and prevent dehydration.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Greenbriar Community Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
3hr 55min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.2%
100.0%
100.0%
100.0%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.0%
99.0%
100.0%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.4%
58.8%
43.9%
44.1%
39.6%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.0%
28.6%
30.2%
30.9%
26.5%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.5%
13.2%
19.4%
12.3%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents whose ability to move independently worsened
7.9%
9.8%
10.0%
9.3%
19.4%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who received an antipsychotic medication
13.0%
18.0%
8.1%
9.9%
16.9%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents whose need for help with daily activities has increased
9.4%
10.7%
3.3%
4.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who self-report moderate to severe pain
4.6%
5.0%
13.1%
8.7%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who lose too much weight
5.4%
4.4%
3.0%
3.1%
7.4%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
3.2%
3.3%
2.2%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who have depressive symptoms
1.9%
3.0%
3.0%
5.4%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents with a urinary tract infection
6.4%
5.9%
2.0%
3.2%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.9%
0.0%
0.0%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.2%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.4%
97.9%
99.1%
100.0%
83.1%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
95.8%
95.8%
95.8%
77.7%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
44.5%
46.6%
57.9%
54.9%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents who made improvements in function
8.5%
5.1%
3.7%
9.2%
13.8%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents who self-report moderate to severe pain
4.8%
4.4%
1.4%
0.0%
3.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.6%
0.6%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016LA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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