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Agawam Healthcare

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Agawam Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Valerie Romano
    ★★★★★ 4 weeks ago

    It is a really wonderful place fo recover from if you have had surgery. The staff go above and beyond to make you or your loved ones safe and comfortable. If you are in need of long term care we have a secure unit, long term and offer a wide variety of activities daily, we have therapy dog visits and many other cultural activities to serve our population. Come check us out, you will come in as a visitor and leave feeling you are part of the family.

  • Lianna Hazel
    ★★★★★ 2 months ago

    Good luck and peace be with your loved one. Check in regularly and and unannounced to get the real picture!

  • Aixa Rodriguez
    ★★★★★ 6 months ago

    I am so grateful with this facility. the people are fantastic the physical department are awesome, very careful and very special with the patients. All the staff is great I have to tell the have fantastic CNA and Nurses too. Thanks for help me, at this painful step of my life.

  • jig franklin
    ★★★★★ 9 months ago

    I'm a resident and this is not the place to be they have no care for no one 8 out of 10 cna are good and literally that's all they have for all shifts. They don't like to answers the call bell takes about 2 till 3 hours before they do they walk pass your door knowing the light is on as for the nurses same thing. Always short in staff 2 aids to take care of 40 plus resident it's barely the have 3 at once. third shift only has 1 so if you have a love one here check up on them and if you plan on bringing one here don't, go somewhere where they will get proper care. And i you plan on working here or looking for work think twice. You'll be doing double the work there's no teamwork and the higher staff doesn't care one bit cause there not the ones doin't it.

  • Mrs. G
    ★★★★★ 2 months ago

    Agawam Health Care is a great place to work. New management team is great. The nurses are very caring. Rehab department is great. You will have great care from the staff at Agawam.

About Agawam Healthcare

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 26, 1994 (26 years)
Capacity176
Residents141
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Agawam Healthcare

Agawam Healthcare was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 19, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that residents are fully informed and understand their health status, care and treatments.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 4, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

March 23, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Agawam Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 35min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
3hr 35min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.4%
85.9%
85.9%
85.9%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
78.6%
74.4%
74.5%
69.8%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.7%
39.3%
64.5%
69.7%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.3%
23.0%
24.1%
23.1%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.0%
19.2%
13.3%
34.1%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
10.9%
8.3%
8.8%
5.1%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
17.9%
17.6%
9.1%
24.5%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
8.3%
8.6%
9.1%
5.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
7.5%
5.0%
3.0%
1.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
5.8%
5.4%
9.6%
8.8%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
4.3%
2.8%
3.0%
4.1%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
0.0%
2.6%
0.9%
1.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
2.4%
0.0%
0.9%
0.9%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
3.8%
2.1%
1.4%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.9%
0.0%
0.9%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

37.0%
32.2%
44.1%
41.9%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.4%
68.7%
68.7%
68.7%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.9%
78.7%
78.9%
72.5%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
8.4%
0.8%
3.4%
6.3%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
1.5%
1.1%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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