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Academy Manor

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Christopher McKitrick
    ★★★★★ 2 months ago

    Do not under any circumstances bring your loved one to this nursing home. My grandmother was sent here for care and the staff was horrible. Neglectful, disrespectful, abusive. The social worker is little more than an arrogant, beauracratic scumrat who has no capacity for compassion toward the people who are placed in this institution. I will be filing a complaint and doing everything in my power to make sure that the people who are stuck there do not have to suffer unnecessarily under these atrocious conditions.

  • ROBIN VINCENT
    ★★★★★ a year ago

    If I could rate this place as negative stars I would, I placed my mom here in the TCU unit because no were else was available at the time. The aides walk right by the call lights, My mother had to call me at 2 AM because she had not received her 8PM meds and was having anxiety attacks. The doctor did nothing!!! THe nurse told me that because the census was low they were short handed due to the fact that they only had 2 aides come in instead of the 4. I had her taken out of there by ambulance because they let her get so bad without her meds. I reported them and when they called me they really could have cared less about the issues that went on. This place is not fit for even an animal. Refuse to let your parent go there no matter what!! The place she is at now her roomate was also put at academy and her daughter got her out of there just as fast.

  • s klein
    ★★★★★ a year ago

    two words they suck & they lost some close place should be shut down

  • A Google User
    ★★★★★ 8 years ago

    If you want this for your family ,make sure that you do the family member's laundry. Lots of clothes has been be missing.Also ,any several picture frames has been gone. Shoes has been missing. Lot of staff changes. Always different people.Social worker there is the same.The only constant worker. Cannot get in touch wiher her after five or on the weekend,especially for folks who have to work long hours . They have shortage of staff often and patients there are not always well atttended to.Many time they do not tell us what they are doing with the patient,at least not right away. Lot of time is after what they have already done. For example, I did not know they took my father to an hospital to check his stomach.Suddenly later I got a bill. This is a big concern to me that they do not tell you things right away. Also they send bill to the wrong family member. They not always follow through what we tell them to do. They make the same mistakes over and over again. I am not please with them.

  • priscilla Marie
    ★★★★★ a year ago

About Academy Manor

General Information

Legal Business Name89 Morton Street Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 20, 1987 (31 years)
Capacity174
Residents138
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Academy Manor

Academy Manor
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 13, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.

May 28, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

February 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and 24-hour emergency dental care for each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Academy Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 45min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
40min
55min
ReportedExpected
RN
3hr 40min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.0%
92.3%
92.3%
92.3%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.8%
90.4%
87.5%
89.5%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.7%
57.6%
63.2%
66.7%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.1%
16.5%
11.9%
14.9%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.9%
24.5%
24.4%
25.7%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
32.0%
33.3%
28.8%
29.8%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
32.0%
28.7%
26.3%
15.3%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
9.6%
10.2%
1.2%
6.2%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
13.0%
6.6%
4.9%
13.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
3.9%
8.4%
7.0%
5.6%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
4.5%
1.7%
2.5%
5.1%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
2.4%
1.6%
4.8%
0.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
5.6%
5.6%
3.9%
3.2%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.9%
4.6%
3.6%
2.7%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.5%
76.7%
77.0%
69.1%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.1%
76.7%
76.7%
76.7%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
32.1%
30.8%
29.0%
38.9%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
32.0%
13.0%
21.4%
13.5%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.0%
1.2%
1.3%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.5%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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