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Waterview Lodge LLC, Rehabilitation & Healthcare

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Ashland Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • L Cotter
    ★★★★★ a year ago

    My Dad (Keith) has been at Waterview Lodge for approximately 2 years now. I have been extremely pleased with his care and all the staff, from the receptionist, owner, and all the nursing staff and aids. My Dad is being well taken care of and I also have experienced many times when I will visit and see how the nurses are taking care of the other staff. My Dad hasn't been the easiest patient and Waterview has worked closely with me and the Drs. to ensure he and others are safe as the elders go through this difficult process. I am just very appreciative to everyone for taking care of him and keeping me posted/informed. I highly recommend Waterview to others, and oh by the way, the facility is beautiful and I am always pleased with the cleanliness of my Dad's room.

  • Family None
    ★★★★★ 11 months ago

    Their website says they take Medicaid..but it is a lie..they do not. My mom was enrolled in the PACE program and when we came to the point she could not remain on her own the social worker looked for nursing homes that take Medicaid near me and found this one. After filling out the application and sending them all the required paperwork the social worker came to the conclusion that they actually do not want Medicaid patients at all and just want to appear to be socially responsible by advertising that they do. There was tons of back and forth communication between admissions and fbthe social worker and us which basically amounted to endless excuses why they couldn't admit her, she didn't fit their criteria, etc. I finally found someone who used to work there who confirmed all their patients are either private insurance or private pay. So if your loved one is on Masshealth don't bother despite what their website says.

  • Deena Phipps
    ★★★★★ 2 years ago

    If you're looking for compassionate and empathetic care, do not come here. The staff are horrendous and need training on how to treat people while they are suffering through the last dying days of their loved ones... If I could give this place negative stars, I would.

  • Ushma Upadhyay
    ★★★★★ 2 years ago

    This is a beautiful building. A wonderful new addition to Ashland's community. They take good care of their residents and make them feel at home.

  • Urmen Desai
    ★★★★★ 3 years ago

    I recently visited the Waterview Lodge Skilled Care Nursing Facility in Ashland, Massachusetts. I was impressed with the modern state of the art facility. I have seen many nursing facilities around the state, and this is by far the newest and most modern. More importantly, I noticed the compassionate level of care provided by the nursing staff. I would recommend this facility to anyone who wants to make sure their mother, father, or loved one is in good hands.

About Waterview Lodge LLC, Rehabilitation & Healthcare

General Information

Legal Business NameWaterview Lodge LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1994 (26 years)
Capacity103
Residents94
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Waterview Lodge LLC, Rehabilitation & Healthcare

Waterview Lodge LLC, Rehabilitation & Healthcare was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 16, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Waterview Lodge LLC, Rehabilitation & Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 5min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
30min
50min
ReportedExpected
RN
3hr 30min
3hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.9%
97.9%
97.9%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.7%
50.0%
39.6%
45.5%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.3%
46.0%
43.3%
42.7%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.7%
17.8%
15.2%
11.8%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
33.3%
36.7%
34.3%
41.2%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
15.8%
9.9%
14.5%
9.8%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
6.7%
9.2%
9.9%
10.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
0.0%
0.9%
0.0%
0.8%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
5.1%
2.9%
0.0%
3.0%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.1%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
3.3%
2.3%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
3.3%
4.5%
3.3%
3.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.7%
94.1%
100.0%
100.0%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
58.8%
58.8%
58.8%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
9.7%
10.3%
6.7%
2.9%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
8.7%
4.5%
4.3%
7.4%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.7%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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