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Apple Valley Center

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Ayer Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Roger Poulin
    ★★★★★ 5 months ago

    Be very careful where you put your parents and this is not a very good facility. And the state did not do their job when I reported a HUGE problem. And they visited and witnessed nursing not doing their jobs correctly and did nothing.

  • sue
    ★★★★★ a year ago

    Recent experience with a family member was pretty bad. Family meeting where the nurse didn't seem to have the right info for the patient. And once the patient could no longer do PT he basically was given "3 hots and a cot". There was no attempt to encourage him to eat. And twice when visiting I noticed the toilet hadn't even been flushed. Patient was bed bound so it certainly wasn't up to him to flush. Rooms were not kept clean. I ended up cleaning a spill that was left near the head of the bed where a cup had fallen and spilled. My parents were there some years ago and care was fine. Not this time. It was pretty disgusting. According to health.usnews their overall performance rating is worse than avg. and health inspection rating is poor!

  • Tricia West
    ★★★★★ a year ago

    My significant other spent several weeks in Apple Valley Center. I cannot even begin to tell you the exceptional care he was given. My first encounter was with Daniel, the Admissions Director. He was professional, competent, caring, and transparent. After admission, I was pleasantly surprised that the staff was the same. Every staff member I met, or even heard speaking with other patients were genuinely pleasant and really went over and above to get to know the person as well as administer medical care. I recommend Apple Valley Center without reservation.

  • Jennifer Jean
    ★★★★★ a year ago

    This a good place to work.

  • Robert F. Jobin Jr.
    ★★★★★ 3 years ago

    My mother was a resident here last year, the staff care about the patient as well as the family. There was always staff available with relatively short wait available to help.

About Apple Valley Center

General Information

Legal Business Name400 Groton Road Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1990 (30 years)
Capacity123
Residents107
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Apple Valley Center

Apple Valley Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 19, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

December 5, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$29,432 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Apple Valley Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 35min
2hr 40min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
55min
55min
ReportedExpected
RN
3hr 25min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
97.7%
97.8%
98.9%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.5%
63.9%
61.8%
59.5%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.5%
13.5%
14.3%
9.0%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.7%
12.5%
13.8%
13.2%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
10.8%
9.6%
10.3%
10.8%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
6.0%
6.8%
9.1%
16.9%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
8.3%
3.5%
6.6%
4.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
9.1%
5.3%
8.9%
8.8%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
2.7%
2.7%
2.8%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
4.5%
9.5%
6.0%
5.9%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
1.0%
2.3%
3.3%
3.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
4.1%
4.6%
6.6%
2.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
1.9%
4.0%
2.7%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
1.2%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.1%
85.5%
87.3%
88.7%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.5%
91.3%
91.3%
91.3%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
33.4%
46.1%
52.9%
56.3%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
15.5%
11.7%
16.7%
15.6%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
1.1%
1.1%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.6%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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