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Blueberry Hill Rehabilitation And Healthcare Ctr

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Gantry Wittmaier
    ★★★★★ a month ago

    I agree with Richard Anthony's family (Lori A.). Everything his family member said is true. Blueberry Hill is a disgrace. He still hasn't been bathed. They leave people in the hallway . We have to walk by them. It's just awful. The staff is oblivious to the help and care these people need. I hope Richard Anthony's family member reports this place.

  • Lori A
    ★★★★★ 3 weeks ago

    Horrendous , do not leave a family member here unless you plan on being here everyday . I will start from the moment my family member got here , he got dumped in a room , and left for an hour . No one to greet him no one acknowledging he was even there . I got there after work and the short haired older receptionist said oh is he here already ? No communication , no one in charge to talk to . His stay here was a complete nightmare . After a week I had to ask if he could be bathed . From the top to the bottom they have no idea how to run this place . I agree with previous reviewer , hollow assurances , low level of care . When I finally asked to talk to someone about what's going on a week into his stay they then arranged the " family meeting " for the next week . Arrogant staff . Rolling of eyes for asking basic questions that anyone concerned for a loved one would ask . The blond social worker just shakes her head and agrees with anything anyone said , so fake . A bunch of phony bullshitters who when I would later see in the hallway would not even make eye contact or if caught off guard would flash a phony smile . I felt like I was in the twilight zone . Things I witnessed while visiting . A dying man was moved into a seat while they changed his mattress in our room . The man was seated in his seat patiently waiting while the young tv/ bed maintenance guy stood there played on his phone with Facebook and then played video games . It was appalling . The poor man was just waiting patiently . One evening a woman placed in the hallway was foaming at the mouth struggling to breath while the nurse sat 5 feet from her doing nothing . I looked at the woman Horrified and made eye contact with the nurse who then got off of her chair to attend the woman . When I was leaving they had finally called for an ambulance . Did this woman die ? She was clearly more care than they are capable of and they were content just leaving her there suffering . Are so indifferent and the higher ups set no precedent ? I think the good nurses are so overworked , understaffed they just are so overwhelmed that the level of care here is incredibly low . The smell of people's body odor and feces as you walk down the hallway is atrocious . The contentious attitude of the staff for asking simple questions of quality of care was awful . I think they know they are horrible and are defensive about it . I would not recommend this place to anyone , it's a terribly run place with no oversight to keep the quality of care at a higher level .

  • Melyssa Sieber
    ★★★★★ 2 months ago

    Despicable, low quality of care. Call buttons going unanswered, patients left to soil themselves and sit in it until a family member cleans them; completely inept physical care including practically nonexistent wound management. Misleading communication, hollow assurances about level of care. Understaffed with indifferent and undertrained individuals. Formal complaints/reporting will be forthcoming.

  • Yaira Nicolet
    ★★★★★ 2 months ago

    This place is horrible. They almost let my mother die. I will be filing a formal compliant with their accrediting agency.

  • Jessica C
    ★★★★★ 2 months ago

    Worst place of all time. My grandmother had a heart attack under there watch and they didn't even know it.

About Blueberry Hill Rehabilitation And Healthcare Ctr

General Information

Legal Business NameBlueberry Hill Operator LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 30, 1967 ()
Capacity132
Residents127
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Blueberry Hill Rehabilitation And Healthcare Ctr

Blueberry Hill Rehabilitation And Healthcare Ctr
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Blueberry Hill Rehabilitation And Healthcare Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
55min
1hr 5min
ReportedExpected
RN
3hr 50min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.7%
100.0%
100.0%
100.0%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
95.1%
95.8%
94.7%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.0%
51.3%
65.6%
67.6%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.1%
28.1%
26.4%
23.8%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.0%
24.1%
18.1%
22.0%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
25.8%
20.2%
16.1%
17.2%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
26.5%
18.3%
16.5%
24.4%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
5.3%
0.0%
6.4%
13.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
12.1%
9.9%
1.1%
3.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
3.7%
5.1%
5.0%
9.8%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.2%
5.6%
1.1%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
3.9%
1.0%
1.1%
6.4%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
3.9%
2.9%
5.2%
3.2%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
1.0%
2.1%
3.1%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.4%
99.3%
90.8%
85.1%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
95.6%
95.6%
95.6%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
66.1%
66.5%
67.5%
63.7%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
21.8%
16.7%
27.2%
22.3%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
2.7%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.0%
0.9%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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