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Life Care Center Of Merrimack Valley

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Billerica Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Mary Elliott
    ★★★★★ 4 months ago

    My mother has been a resident in the memory care unit of Life Care Center of Merrimack Valley for a little over a year now. I couldn't be happier. The staff is caring, responsive and they truly care about my mom's comfort and welfare. The staff is also extremely competent, patient, and loving. I toured many other nursing homes before I toured this one and decided that this is the place my mom would feel most comfortable. I am so glad I chose Life Care Center of Merrimack Valley because my mom is content and at peace. I am so very grateful for the people at Life Care Center of Merrimack Valley for making that possible. Thank you!

  • Christa Coombs
    ★★★★★ 3 months ago

    My time at the facility has been great. I appreciate all the work and care that has been done for me. I've been here for specialty care and they have done an excellent job. The staff has been super nice, quick to meet my needs and always friendly. I would definitely recommend Life Care Merrimack Valley to anyone needing Long term or short term care.

  • Amanda Mulligan
    ★★★★★ 3 months ago

    Life Care Center Of Merrimack Valley was truly a blessing. It's already a tough decision placing a loved one in the care of others, but the center quickly put me to ease. If it weren't for the quick and thorough response from the admin team, I do not know what I would have done. My mother became a resident with little to no wait. And she has adjusted extremely well to her new community.My mother is now more physically fit, she challenges herself mentally more each day through activities, and her social life has increased. The food is extremely good, with optional items available all the time. The residents also participate in various mental and physical activities such as volleyball, name that tune, trivia and sing a longs. Thank You Life Care for opening your arms not only to my mother but to our family as well. There could not have been a better fit for my mother.

  • Dolores Long
    ★★★★★ 3 months ago

    Beyond excellent, the workers have all been good to me. Iam a short term patient and the care has been awesome. My doctor has been amazed by my recovery thanks to the great care at Life Care of Merrimack Valley.

  • Nancy Grove
    ★★★★★ 5 months ago

    My sister was only there a few months when Merrimack Valley decided to take her off all medications and put her in hospice. She had c-diff she got from being sent to a hospital without anyone to communicate for her and was treated for the wrong thing. When she came back to Merrimack she grew weaker everyday. They made no attempt to hydrate her and she died a week later at age 58. When I expressed my concerns at a meeting about her not being hydrated I was "shhhed" by the director of admissions, a middle aged woman with very long blond hair that should be fired. You don't shh a family member expressing concerns about taking a loved one off all medications and ending their life. I only gave them a 1 because I couldn't give them a 0.

About Life Care Center Of Merrimack Valley

General Information

Legal Business NameMerrimack Valley Operations, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 15, 1992 (28 years)
Capacity124
Residents110
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of Merrimack Valley

Life Care Center Of Merrimack Valley was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 25, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

May 12, 2015 - 5 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$850 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of Merrimack Valley require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 35min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
40min
60min
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.8%
90.7%
90.7%
90.7%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
92.1%
92.6%
92.6%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.7%
60.7%
55.6%
69.4%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.7%
23.5%
28.6%
24.7%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.5%
14.9%
13.1%
7.9%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
25.6%
27.9%
30.1%
30.1%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
10.3%
7.6%
13.4%
16.7%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
6.8%
13.6%
8.7%
12.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
0.0%
1.3%
1.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
1.7%
6.2%
2.8%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.3%
4.7%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
5.7%
4.5%
3.3%
5.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
6.7%
2.2%
4.3%
2.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

79.9%
79.7%
87.3%
90.1%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.0%
75.0%
75.0%
75.0%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.7%
43.7%
59.6%
82.3%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
7.6%
6.9%
8.0%
4.7%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
4.9%
4.3%
3.4%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
2.3%
2.2%
0.0%
0.7%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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