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Wingate At Brewster

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Brewster Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Linda Ricciardi
    ★★★★★ a year ago

    In January 2018, my father was brought to Wingate for rehab after falling down an escalator and fracturing his skull. After reading the reviews, I chose Wingate. What a huge mistake that was!!! This facility was horrible. The care my father received was on the verge of elder abuse. The professionals employed there (and I use the term very loosely) didn't listen to him when he said that they were hurting him. Come to find out, they admitted that they did not have the proper tool to remove a staple from his head. Rather than procure the proper implement, they had differs aides and nurses "give it a try". Surely, none of then would do this to their relatives. I could list many instances of less than acceptable care; such as inedible food, less than a 10 minute Physical Therapy session when it was supposed to be 30 minutes, nasty comments made behind my father's back when they didn't think either of us heard them. When a meeting was asked for with the woman who was supposed to be a case manager, I was told it would be at her convenience-not mine. And that she didn't care what appointments I had scheduled. She told me that I needed her more than she needed me. She was an uppity snob who used her position to intimidate patients and families. If you are considering Wingate at Brewster, think again. DO NOT SEND YOUR FAMILY MEMBER TO THIS AWFUL FACILITY. In addition, phone calls to their headquarters were never returned. This is another instance of poor customer service and a lack of caring.

  • Debra Abel
    ★★★★★ 3 years ago

    They took very good care of my loved one. All staff cleaning, kitchen etc. we're remarkable.

  • Lily Coyne
    ★★★★★ 3 years ago

  • Vanessa Anderson
    ★★★★★ 2 years ago

About Wingate At Brewster

General Information

Legal Business NameSrc Brewster Snf LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1990 (29 years)
Capacity173
Residents128
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wingate At Brewster

Wingate At Brewster was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 11, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionGive the resident's representative the ability to exercise the resident's rights.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wingate At Brewster require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 25min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
1hr 5min
55min
ReportedExpected
RN
3hr 35min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.7%
94.0%
94.0%
94.0%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
94.3%
93.8%
95.2%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.1%
51.4%
52.9%
71.0%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.3%
26.4%
21.5%
19.7%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.2%
27.2%
10.2%
24.6%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
16.7%
20.2%
17.6%
16.7%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
18.1%
19.3%
20.3%
21.2%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
6.7%
3.3%
10.1%
9.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
2.2%
2.4%
5.4%
3.0%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
12.6%
5.9%
3.5%
10.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
1.8%
2.0%
0.0%
1.2%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
6.1%
3.8%
5.2%
4.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
3.5%
0.9%
3.1%
2.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
0.9%
0.0%
0.9%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.9%
1.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.1%
84.2%
85.3%
77.7%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.9%
91.0%
91.0%
90.9%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.2%
63.3%
59.1%
60.1%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
22.4%
27.6%
23.6%
18.4%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
2.2%
2.3%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
1.1%
0.5%
1.3%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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