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West Acres Rehabilitation & Nursing Center

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Building is clean, but, the patient care isn't up to par. Apparently this facility has it's hands full. Shouldn't have taken on as many patients, residents as they have, because it is not fair to the residents living there. Greed takes over personal care at West Acres. It's ashame, and so sad for the elderly who's last days alive are spent there.

  • ★★★★★ a year ago

    my Great Grandmother has been placed here for a short period thus far and at 102 yrs old needs attention and basic hygene needs met in which they cant seem to take care of . they have thus far lost her false teeth which i had to bring to their attention after in a 3 day period noticed they were giving her meals and no teeth . Also they have lost one of two hearing aids and take the one remaining away from her unless a family member asks for it, which on our last visit the nurse in charge said she would get it and in an hours time did not . I've researched this facility and "FACT IS" they have been fined over $56,000 . and rated at 72% deficiency and abuse according to GOOGLE SEARCH . several days upon visits she wasnt washed nor dressed. and one nurse had the nerve to utter shes stuburn and acts like she cant hear me !!! at over $4,000 a month in placement costs here it is over rated and abuse i believe is more than just with the one person I'm concerned about most

  • ★★★★★ 2 years ago

    My great-grandmother was taken care at the nursing home from 1996 to her death in 2000. Great staff! Close to the highway and next door to Gerry's Farm Stand!!

About West Acres Rehabilitation & Nursing Center

General Information

Legal Business NameAlliance Health Of Brockton Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1977 (40 years)
Capacity138
Residents107
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for West Acres Rehabilitation & Nursing Center

West Acres Rehabilitation & Nursing Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

March 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$54,990 fine
GFewActual HarmComplaintProvide food in a way that meets a resident's needs.
GFewActual HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of West Acres Rehabilitation & Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 25min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
3hr 45min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.1%
95.3%
95.3%
95.3%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.8%
94.8%
96.9%
95.5%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.0%
33.3%
30.4%
30.6%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.9%
27.6%
31.8%
30.4%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
2.9%
7.1%
19.3%
12.4%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
16.3%
14.4%
14.4%
16.5%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
6.6%
10.3%
12.5%
12.2%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
4.4%
5.8%
5.8%
4.9%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
5.4%
5.4%
8.7%
2.4%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
2.9%
5.3%
5.4%
4.1%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
7.9%
8.2%
6.1%
6.1%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
4.3%
8.3%
15.8%
10.2%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
1.0%
2.1%
1.0%
2.2%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.9%
3.9%
3.1%
3.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
2.2%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.6%
78.5%
80.5%
85.3%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.8%
78.5%
78.5%
78.5%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
21.4%
23.9%
34.3%
41.1%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
11.9%
9.1%
15.1%
12.3%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
6.5%
1.8%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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