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Eastpointe Rehab Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    This place killed my grandfather. I never seen patients so mistreated. How is this place still open? Patients are left in their own filth. People are screaming in pain and no one cares or speaks English. They let my grandfather go for days with out giving him medication and they never gave him food or water. How are these people not held accountable or in jail for negligence? Every time I post this review it mysteriously disappears.

  • ★★★★★ a year ago

    Care has "Man and Woman" face here. Thank you for offering such compassionate, professional, and good care in a five stars facility. Nice and clean place. Diversity among staff members is probably the key to success at Eastpointe. Also staff can think "career" with Eastpointe. It's not unusual for a CNA to become Nurse (RN), and the next Director of Nursing (after earning a college degree while working...) American sense of Social Ladder works here. Work...you can make it...

  • ★★★★★ a year ago

    I normally would of given this place a 5 star review, that was until today's visit! Nothing taken away from the care they provide, this isn't about anything inside the facility! The parking lot was crazy which was expected considering the time we arrived(3pm)staff members were switching shifts. But what really aggravated me was the nurses who were just coming to work, and were running late, were all parking in the handicap parking spots, and when I said something to one of them because my mom is handicap with the appropriate parking plaque, she told me to wait til she comes back out, just let her run upstairs to punch in for her shift! Are you serious? And to take note, there was more then one employee who did this! UNBELIEVABLE!

  • ★★★★★ a year ago

    Food was good. Physical and occupational therapies first rate. Best of the tier two places. Lots of return clients proof of value.

  • ★★★★★ 3 years ago

    Horrible, Horrible, Horrible. my Grandmother was there for 3 weeks and ended up back in the hospital beacause the nurses forgot to give her blood medication when she was supposed. This place is lucky we are not sueing them! If you love and trasure your loved ones DO NOT bring them here!!!!!!!!

About Eastpointe Rehab Center

General Information

Legal Business NameEastpointe Rehab Center LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 4, 1992 (25 years)
Capacity195
Residents182
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Eastpointe Rehab Center

Eastpointe Rehab Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 14, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

May 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

March 26, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$24,150 fine

February 6, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,800 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Eastpointe Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
1hr
60min
ReportedExpected
RN
4hr 55min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
97.6%
97.6%
97.6%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
97.5%
98.2%
97.5%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.1%
63.1%
65.3%
60.5%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.7%
18.1%
17.1%
19.6%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.0%
10.1%
6.5%
7.3%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
16.2%
17.2%
12.2%
13.5%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
15.9%
9.3%
9.1%
10.2%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
2.3%
1.5%
0.9%
0.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
3.5%
4.0%
4.6%
6.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
3.1%
7.7%
5.6%
3.8%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
0.7%
0.0%
2.1%
1.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
4.1%
1.9%
1.8%
5.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
4.1%
4.3%
3.0%
0.6%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.6%
2.2%
2.1%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.7%
0.6%
0.0%
0.6%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.8%
87.4%
84.8%
79.1%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.5%
93.2%
93.2%
93.2%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
34.6%
39.1%
40.7%
32.3%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
7.3%
2.8%
4.0%
1.6%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
3.8%
3.2%
1.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.0%
0.6%
1.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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