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Eastpointe Rehab Center

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Chelsea Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Christina Perry
    ★★★★★ 4 months ago

    Eastpointe Rehab has been wonderful to our family. No facility is perfect but Eastpointe Rehab does a great job even problem solving when necessary. The activity director (Barbara) and her staff did a great job setting up the cinema room for an event held at Eastpointe to celebrate with my mother. Kim (Director of Nursing) has been remarkable with making sure we are informed every step of the way. Additionally Heather (social worker) has been amazing and has done a wonderful job clarifying questions, situations and being very available for our needs. I cannot express enough how much I appreciate Eastpointe Rehab.

  • rita spera
    ★★★★★ 2 months ago

    Never send a loved one here. Horrible place surprised it's still open.

  • Jaclyn Zukerman
    ★★★★★ a year ago

    This facility is beautifully decorated for each season and has wonderful activities for its long term patients. The employees truly care about patients and their families and do such nice things for their quality of experience like their yearly senior prom and weekly Friday entertainers/music. I would consider this facility if looking for long term placement for an aged loved one.

  • troy fernandes
    ★★★★★ a year ago

    I wish I could give a -100. This place, I wouldn't place a dead anything in it and ask them to revive it, because it would never happen with the staff they have. I feel real bad for the patients they have there. If you need anything from them plan on waiting an hour or more for assistance, if you get assistance. PLEASE DON'T send or let any hospital send your loved one there. Their facility is beautiful, but their equipment is so out dated that most of it is older than I. Thank you Lord Jesus for allowing us to get our loved one out of that place.

  • Demian Arend
    ★★★★★ 10 months ago

    Yeah, I have major questions about this place, apparently my father hated being here, wasn't being given his oxygen frequently enough from what I'm told. And then, after he passed, his belongings, including a few valuable items and some mail, mysteriously "disappeared."

About Eastpointe Rehab Center

General Information

Legal Business NameEastpointe Rehab Center LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 4, 1992 (27 years)
Capacity195
Residents184
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Eastpointe Rehab Center

Eastpointe Rehab Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 1, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$10,078 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 11, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 4, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Eastpointe Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
1hr 25min
35min
ReportedExpected
LPN
1hr 5min
60min
ReportedExpected
RN
5hr 20min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.6%
98.2%
98.2%
98.2%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
98.7%
96.8%
98.7%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.2%
64.0%
71.6%
69.4%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.3%
15.3%
14.8%
14.4%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.9%
14.3%
22.2%
9.9%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
13.8%
14.6%
12.6%
13.7%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
8.3%
11.2%
14.6%
9.8%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
2.7%
6.5%
7.2%
6.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
1.2%
3.6%
0.6%
1.7%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
5.8%
8.9%
7.2%
5.1%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
1.4%
1.4%
2.1%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
2.6%
1.3%
1.9%
4.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
1.3%
1.3%
3.2%
3.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
1.9%
0.8%
0.9%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.6%
0.6%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.9%
82.0%
84.8%
81.9%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.2%
91.0%
91.0%
91.0%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
39.2%
53.2%
53.4%
42.6%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
2.1%
2.2%
1.3%
0.6%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
3.2%
3.0%
2.3%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.9%
0.0%
0.4%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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