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Kindred Transitional Care And Rehab-Highlander

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    My experience was great...the nurses the staff...were all very nice very kind ..especially the nursing director mike ...they got me back on my feet in half the time my doctors expected .....

  • ★★★★★ 7 months ago

    I never saw anything like it how that place is run. They get enough money from the people insurance . CNA cocky dirty walls wait time 25 for a Cna to come in. Someone can died they'll never know. Please do not send a love one there, unless you vist everyday. Sad i tell ya.

  • ★★★★★ a year ago

    There is no perfect place on earth, the place is constantly improving. The residents are friendly, and most of the workers are friendly as well. The management are burning themselves like candles to make it an ideal place to work or bring love ones.

  • ★★★★★ 2 years ago

    This place is filthy and the people that work there are unfriendly. My goodness to even get a smile from staff was painstaking. Do not send your loved ones here.

  • ★★★★★ 3 years ago

    THIS PLACE IS TERRIBLE!!!!!!!!!! MY MOTHER WAS SENT TO HOSPITA;L AND I WASNT INFORMED IF I HADNT OF CALLED TO CHECK ON HER I WOULDNT HAVE KNOWN AND THEN THEY GAVE ME THE NAME OF THE WRONG HOSPITAL SO I WAS LOOKING FOR HER FOR A LONG PERIOD OF TIME.......NURSES SUCK AND ARE HORRIBLE BEST THING THERE ARE THE AIDES THAT CHANGE THE PATIENTS

About Kindred Transitional Care And Rehab-Highlander

General Information

Legal Business NameHighlander Nursing, L.L.C.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 27, 1997 (21 years)
Capacity176
Residents170
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Kindred Transitional Care And Rehab-Highlander

Kindred Transitional Care And Rehab-Highlander
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 5, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

March 31, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

January 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Kindred Transitional Care And Rehab-Highlander require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 25min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 40min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.5%
93.2%
93.2%
93.2%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.1%
83.9%
90.2%
84.2%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
37.2%
40.4%
42.3%
36.5%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.9%
36.1%
34.8%
30.8%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.8%
19.7%
13.6%
14.6%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
22.6%
23.2%
23.0%
28.7%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
26.5%
19.5%
17.2%
25.0%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
6.9%
2.8%
4.9%
7.2%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
5.0%
6.2%
9.1%
10.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
3.8%
3.7%
4.8%
4.5%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
1.6%
3.7%
2.4%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
5.6%
7.5%
4.9%
3.3%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
2.1%
0.7%
1.4%
1.3%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
3.8%
3.9%
2.9%
3.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.1%
1.3%
0.7%
0.7%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

30.7%
44.8%
38.8%
36.0%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
66.4%
66.4%
66.4%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
45.7%
66.0%
71.0%
63.0%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
13.3%
25.0%
21.7%
26.7%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.4%
5.0%
3.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.7%
2.2%
1.4%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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