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Oxford Rehabilitation & Health Care Center, The

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Haverhill Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • K B
    ★★★★★ 7 months ago

    Terrible place. Don't leave your loved one here if you have any choice at all.

  • ed shaw
    ★★★★★ 10 months ago

    i have been here 15 months and got treated awsome by the cna's and the nurses but when it comes to the heads of the staff it is a whole difirent ball game the DIRCTOR OF NURSES AND THE AMSTOR AND THE SOCIAL WORKERS THINK ABOUT THEM JUST NOT PAYING ATTION TO YOU FOR THE HELP YOU HAVE .WHEN YOU DO SOME THING WRONG THEY PUT ON A WHAT THEY CALL A 1 TO 1 THAT MEANS THAT THEY WASTE A CNA FOR 8 HOURS TO FOLLOW YOU AROUND ALL DAY 1 ON ALL 3 SHIFTS EVEN THE 11/7 SHIFT THE CNA DOING THE 1 ON 1 WITH YOU CAN'T LEAVE YOUR SIGHT EVEN IF SOME 1 ELSE NEEDS HELP AND THEY CALL HELP THEY WON'T LEAVE YOU ALONE.THEY ARE LOW ON CNA'S AS IT IS AND NURSES .WHEN THEY HAVE 3 CNA'S ON THE FLOOR THEY HAVE AND THEY THEY HAVE TO TAKE 1 OF THEM OFF THE FLOOR SHIFT TO WATCH THE 1 ON 1'S SO NOW YOU WILL HAVE 2 CNA'S ON THE FLOOR WORKING ALL THE ROOMS.FOR EACH 1 ON 1 YOU LOSE A CNA.THE CNA'S HAVE TO STAY WITH YOU THERE WHOLE 8 HOUR SHIFT.EXCEPT WHEN THEY GO ON BREAK THEY HAVE SOME 1 ELSE WATCH YOU TILL THEN AND NOW YOUR DOWN 1 MORE CNA.TILL THAT CNA RETURNS.THE HEAD STAFF HAS TAKEN AND SENT PEOPLE TO SHELTERS WHEN IN THERE SHAPE THEY SHOULDN'T LEAVE THE PLACE PEOPLE ON WALKERS PEOPLE DIEIBEDICTS THAT NEED TO USE INCERLINE AND OTHER MEDS THEY CAN'T CARRY ON THE STREETS.

  • Linda Werbner
    ★★★★★ 2 years ago

    I am a guardian for a patient at the Oxford and as a social worker I have worked with many facilities over the years. I can't say enough about how professional and caring the staff has been. They always follow through on sending me documents, keeping me updated about how the patient is doing, and including me on important conferences and meetings about his care. I know that my client is content and receiving excellent care as he is no longer combative, has gained weight, and participates in PT/OT, which is a huge sign that he likes and trusts staff. Two thumbs up for the Oxford.

  • Fra Bar
    ★★★★★ 3 years ago

    I was in 3 other rehabilitation centers and didn't receive the help and concerns as I did in the Oxford rehabilitation center. I had a few issues but the staff was helpful and listened to my concerns and worked it out to a very professional manner for everyone. I lost both the lower parts of my legs and they was very experience and knew what they were doing to get me up and moving on my own. I was told not to go there but I had to find out for myself and I am glad I did. I wish that the state would be more considerate to them by founding them and helping them to the goals for each and every person that they're trying to help. They are short handed and that makes it hard for them. I am very thankful for your help Oxford staff

  • John Alontorres
    ★★★★★ 11 months ago

    The halls smell like pee. Mop once in a while.

About Oxford Rehabilitation & Health Care Center, The

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1974 (46 years)
Capacity120
Residents114
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Oxford Rehabilitation & Health Care Center, The

Oxford Rehabilitation & Health Care Center, The was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 19, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintKeep all essential equipment working safely.

May 1, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
HSomeActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
HSomeActual HarmComplaintGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
HSomeActual HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
HSomeActual HarmComplaintChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Oxford Rehabilitation & Health Care Center, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 35min
2hr 20min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
3hr 10min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.5%
30.9%
30.9%
30.9%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.5%
48.0%
58.2%
60.6%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.9%
56.1%
58.7%
47.5%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
44.1%
39.5%
41.9%
39.3%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.3%
8.2%
24.0%
19.5%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
26.6%
22.1%
27.8%
24.7%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
9.0%
11.4%
11.5%
6.6%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
5.9%
9.2%
7.1%
5.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
7.0%
15.1%
2.3%
4.6%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
10.3%
6.9%
5.3%
5.6%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.1%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
9.9%
4.1%
3.1%
2.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
1.0%
3.1%
3.1%
4.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
3.3%
6.5%
5.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

60.0%
51.5%
59.5%
55.8%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.6%
59.4%
59.4%
59.4%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
37.4%
38.3%
57.3%
65.5%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
3.5%
13.1%
11.4%
10.2%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
5.6%
7.5%
2.7%
2.9%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.1%
1.3%
1.4%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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