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Mount Carmel Care Center

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Lenox Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.6 / 5.0 ★★★★★

  • Cheryl Caffrey
    ★★★★★ a year ago

    We looked at four different places in the area and decided on Mount Carmel. We noticed that the residents were out and about and were conversing with each other and doing activities. The staff was busy and working hard and very attentive to the residents. The facility was clean and most of all, my 93 year old mother in law was comfortable right away - and this was a woman who didn't want to go to a 'nursing home'. Hopefully she is just there for rehab and will be back home soon and I feel confident she will have the best chance there - 7 days a week PT/OT - the most of all the places we visited. And they have cute male PT's as I have been told by staff and residents :-)!

  • kirsten stasiewski
    ★★★★★ 3 years ago

    Mount Carmel Care Center is a 5 star facility. The quality of care, loving staff and kindness shown to all who reside or come for short term rehab is top notch. The facility itself is clean, odor free, homelike and welcoming. From the moment you walk through the door, you recognize immediately that this is a special place. Mount Carmel Care Center is a true treasure.

  • John Krol
    ★★★★★ 3 years ago

    I have worked with the people at Mount Carmel Care Center for more than two years, and in my decade or so of professional life in the area of senior care, it is clear to me that the level of care, compassion and professionalism here is second to none. All the official surveys and ratings back this up - five star rating by the federal Centers for Medicare & Medicaid Services, four consecutive state Department of Publish Health deficiency-free surveys, the Excellence in Action designation by the National Research Corporation - but more than that, it's the mission and dedication to their driving idea The Difference is Love that makes all the difference.

  • Marcy Bienvenue
    ★★★★★ 3 years ago

    Wonderful nursing facility in the heart of the Berkshires. Only faith based center in the area. Excellent, knowledgeable staff.

  • Joyann Morin
    ★★★★★ 3 years ago

    As an employee in long term care for over 27 years, I have to say Mount Carmel Care Center is the best of the best!

About Mount Carmel Care Center

General Information

Legal Business NameMount Carmel Care Center, Inc.
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 3, 1993 (27 years)
Capacity69
Residents68
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Mount Carmel Care Center

Mount Carmel Care Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 21, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

August 2, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$33,697 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Mount Carmel Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 35min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
40min
50min
ReportedExpected
RN
3hr 30min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.2%
92.7%
91.2%
91.4%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
55.0%
-
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.1%
24.5%
20.0%
19.3%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.5%
35.7%
18.9%
24.1%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
11.3%
10.9%
12.3%
12.1%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
12.2%
24.0%
13.7%
11.3%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
1.9%
0.0%
3.5%
1.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
3.0%
6.0%
3.8%
5.8%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
2.3%
2.1%
6.5%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
5.8%
1.9%
1.8%
3.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
9.4%
7.3%
5.3%
5.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.6%
86.8%
84.4%
81.2%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.7%
91.2%
91.2%
91.2%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.8%
77.8%
79.2%
76.4%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
13.6%
20.3%
10.7%
8.5%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
3.6%
3.6%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
2.0%
0.9%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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