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Care One At Lexington

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    A terrible place. I was recommended CareOne to help my mother recover from a fall. I had goals to bring her home, her stay was planned for 2 weeks. Each day I arrived to find her in the PJs I that had put her in the night before. She was eating in bed. They took her to "therapy" 3 days a week. The food was terrible. The place smelled like dirty diapers. The icing on the cake was when the receptionist told me she had bedbugs in her house. AVOID this place if you care for your loved one.

  • ★★★★★ a month ago

    This place gets one star for the physical therapist that assisted my father. She did a fine job. Otherwise, he received no assistance. He was admitted for rehab after a bout with pneumonia. The staff never assisted with bathing, or other hygienic needs. They never checked his oxygen levels. The food was inedible - I doubt raccoons would raid their dumpster. He was left in the hall out of breath and calls for help went unanswered for 20 minutes. His roommate pressed the call button at 2:00 am and it rang for 45 minutes. The roommate got up and left the room. The staff could not find him as he wandered into another room and went to bed there. The discharge meeting was a forgone conclusion without consulting caregivers about appropriate courses of action. The day before discharge, he was back in the hospital for respiratory problems. I blame the facility for his continued hospitalization. This place should be called CARE NONE!

  • ★★★★★ a month ago

    My mother was here for two weeks. During her visit she slept almost 90% of the time. Barely any PT. No water for the patients like the other reviewer said. You have to go there every day and be their advocate. People just don't care. Very disappointed. Moved my mom to another place.

  • ★★★★★ 2 months ago

    I will never use the facility ever! The care that they've given a family member is horrendous! Comode filled to capacity, no one wants to empty and clean. A patient asked for water and was refused! I witnessed this firsthand. Asked if they could check on one of her many machines, and the nurse acted like I was imposing. The staff was so rude and inconsiderate. Why do they work here if they don't want to work. My family member asked to have her bed made and was told there is no housekeeping on weekends! Some of the patient's pills were dropped and left on the floor as well. I think you need to take a good look at your staff and reassess how your treated and taken care of.

  • ★★★★★ a month ago

About Care One At Lexington

General Information

Legal Business Name178 Lowell Street Operating Company, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 24, 1985 (32 years)
Capacity211
Residents121
Percent Occupied57%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Care One At Lexington

Care One At Lexington
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 11, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Care One At Lexington require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
60min
1hr 10min
ReportedExpected
RN
3hr 55min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.3%
95.5%
95.5%
95.5%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
96.0%
98.0%
98.9%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.6%
70.2%
69.1%
65.3%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.6%
9.5%
12.9%
13.3%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.7%
4.6%
16.1%
14.2%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
15.9%
15.6%
18.4%
18.7%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
9.1%
16.9%
14.8%
11.6%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
2.9%
1.0%
1.9%
0.9%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
7.0%
2.0%
5.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
4.7%
5.3%
2.6%
5.5%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
0.9%
1.1%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
2.7%
0.0%
1.0%
5.3%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
1.8%
4.0%
3.9%
1.1%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
2.6%
3.4%
4.9%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

89.8%
94.5%
97.1%
91.5%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
95.9%
95.9%
95.9%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
40.2%
39.0%
41.9%
46.4%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
10.8%
16.9%
15.4%
7.3%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.9%
0.5%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.3%
0.5%
0.8%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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