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Fairhaven Healthcare Center

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Lowell Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Kamila Obika
    ★★★★★ 2 months ago

    If I could post a review with less than one star I would do so. Absolute atrocity of a facility, they have no regard for patience wellbeing. The nurses did not turn my mother enough in her bed, as she was unable to do so herself, resulting in awful bedsores. They also neglected to bring her to the bathroom, so they just put a diaper on her, then neglected to take care of the diaper situation as well, for at one point over a day and a half. If you can send your family anywhere else, or are able to take care of them yourself, I highly recommend you do so.

  • Missy Spencer
    ★★★★★ 10 months ago

    I am reading these reviews but This facility is one of the best. The care is wonderful. The staff love their residents like they are their own family members. My mom loves the activities. They take them on wonderful trips. The building is very busy at times but their is staff always available. The building is always clean. Patients go outside. The staff and residents are always laughing together. It is a great place.

  • Wes Pratt
    ★★★★★ 10 months ago

    I am at Fair Haven now and all though it isn't the Ritz the food has improved and the staff is great. This is a safe environment to be in they are here to help they have met all my physical needs and are working on helping me with my depression so if your looking for help ask no further

  • Paul Brunelle
    ★★★★★ 10 months ago

    There are so many positive attributes about Fairhaven Healthcare and Rehab Center. First of all, there's the first-grade care you receive. The nursing staff here, along with the certified nursing assistants, answer patient call lights in a timely manner and are always there your comfort. The nurses not only dispense the medications but they want to hear from the residence and respond in kind with their vast medical knowledge. We have a certified addiction counselor who checks up on everyone on the floor as often as possible. He is also willing to help find placement in treatment programs and affordable housing for patients if so desired. We also have a psychiatrist that treats patients with depression and other mental issues and meets with the patients twice a month. I highly recommend Fairhaven for rehab and nursing to anyone with a loved one in need. Paul Brunelle - Resident

  • Steven Speranza
    ★★★★★ 6 months ago

    This place is probably the absolute worst health care facility on the planet. The staff is rude and unprofessional. The actual facility is unsanatary and unhospital-like. The food is dicusting and could barely keep a mouse from starving to death and I was treated more like an inmate in a correctional facility serving time than a patient with a life threatening infection in his spine. They violated my HIPPA rights and constantly accused me of using drugs onsite just because I'm a recovering addict even though I passed all my tox-screens.

About Fairhaven Healthcare Center

General Information

Legal Business NameFairhaven Healthcare Center Inc.
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1990 (30 years)
Capacity169
Residents153
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Fairhaven Healthcare Center

Fairhaven Healthcare Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 12, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,291 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Fairhaven Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
45min
1hr
ReportedExpected
RN
3hr 55min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.2%
94.6%
94.6%
94.6%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
95.7%
90.9%
88.4%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
31.1%
37.5%
41.0%
45.8%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.8%
32.3%
33.3%
37.9%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.2%
22.0%
30.7%
23.7%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
10.6%
10.2%
11.7%
10.0%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
20.7%
25.2%
23.9%
18.7%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
4.8%
7.2%
6.8%
4.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
12.8%
6.2%
6.7%
7.4%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
5.7%
7.2%
4.7%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
8.6%
10.2%
9.9%
8.7%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
2.3%
5.2%
2.3%
4.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
2.2%
3.6%
1.5%
2.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
2.9%
3.6%
1.7%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.5%
83.8%
83.2%
80.5%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.0%
85.0%
85.0%
85.0%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.6%
82.6%
86.3%
82.7%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
17.8%
20.4%
21.0%
17.3%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
4.6%
3.5%
2.6%
2.6%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.6%
0.7%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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