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Northwood Rehabilitation & Healthcare Center

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Joanne Proulx
    ★★★★★ a month ago

    Not the place you want a loved one. There is a mixture of horrible and fantastic staff. I almost have to say it's ok because of the good staff who really care about the residents, but I have seen staff ignore residents and laugh about it. Not sure how this goes on in a nursing home but I'm disappointed.

  • Lou C Diamond
    ★★★★★ a year ago

    Excellent care, support staff, and grounds care. Updated modern facilities and technology. The patients are treated with respect in this facility. Each staff member considers the 'whole person' when delivering services. We can focus on our family member, and she can focus on getting well or quality of life as it may be. A+ Care putting the care back in #healthcare 5kudos and a bucket of gratitude.

  • Den
    ★★★★★ a year ago

    I would like to express my heartfelt thanks to the wonderful , caring , and compassionate staff of Northwood Rehab and Healthcare facility. My mom passed away there today at the age of 92. Special thanks to her nurses , Lisa and Eve for the knowledge , care, and compassion they provided to my mom . A very special thank you to Martha, my mom's aide, who not only provided excellent care and compassion to mom but incredible compassion to my dad who is 92 and has been married to the love of his life for almost 70 years. She has most certainly chosen the right profession and we will be eternally grateful for everything she did for mom and dad and our family . Also must mention the great care that she received on the first floor from the nurses, aides, OT, PT, dietitians , Social Workers, and Speech therapy. Special thanks to Tara for all the calls to keep me updated on my mom's progress.Thanks so much for all your help . Keep up the great work Northwood , our elderly population needs you . Thank you Nancy Veiga for accepting my mom into this wonderful place . If I have forgotten any names , my sincere apologies , just know you are a great team !! I would like to end this note with a wonderful quote : " Some people come into your life for a moment, a day , or a lifetime. It matters not the time they spent with you but how they impacted your life in that time ". Forever Grateful, Denise Snyder

  • heli rombeiro
    ★★★★★ a month ago

  • Erin Lucier
    ★★★★★ 9 months ago

About Northwood Rehabilitation & Healthcare Center

General Information

Legal Business NameNorthwood Ma Snf LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 17, 1987 (31 years)
Capacity123
Residents117
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Northwood Rehabilitation & Healthcare Center

Northwood Rehabilitation & Healthcare Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 13, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

July 14, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northwood Rehabilitation & Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
40min
60min
ReportedExpected
RN
3hr 40min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.1%
97.2%
97.2%
97.2%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.0%
100.0%
100.0%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.2%
55.3%
55.9%
64.9%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.5%
23.9%
25.6%
26.0%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.8%
24.9%
23.7%
23.6%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
19.0%
19.6%
21.4%
24.3%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
11.5%
11.9%
15.4%
9.7%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
5.0%
5.6%
4.4%
2.9%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
9.1%
14.1%
7.3%
7.8%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
1.4%
6.8%
4.1%
2.7%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
5.1%
3.1%
4.0%
6.2%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
1.0%
1.0%
2.9%
5.9%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
4.0%
2.9%
2.9%
3.9%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
0.9%
0.8%
0.8%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.6%
95.6%
83.3%
53.9%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
96.6%
96.6%
96.6%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
49.6%
43.3%
33.6%
45.0%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
6.3%
6.7%
5.8%
6.8%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
3.6%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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