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Town And Country Health Care Center

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  3. Lowell Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Janey Conolly
    ★★★★★ a week ago

    Entrance for parking is on Westford st not Baldwin.

  • Ellen Gendreau
    ★★★★★ 6 years ago

    My mother went to T&C last year for rehab and while she was there she got progressively worse (due to age and dementia) and had to become a full-time resident. Although my mother is a lovely person, she is strong-willed and independent, and I honestly thought she would never adjust to a nursing home. Yes, it has been a lot of ups and downs, however, T&C has done a great job handling my mother. She always says that they treat her very well and every time I have been to visit her, whether it is morning, noon or night she is always immaculately dressed and groomed, her room is always neat and tidy. She has put on weight and is now joining in with some of the other residents on group activities. T&C was recently sold this past year and the new owners are trying very hard to update the facility. My mother's room has recently been painted and new beds were put in all the bedrooms on her wing. The director, Patrick, appears to always be there and he couldn't be nicer or easier to talk to. If you are looking for the most modern and up-to-date nursing home T&C is not that, however, if you are looking for a clean, safe and kind place for your loved one I don't think you can go wrong with T&C.

  • mi mundo loco
    ★★★★★ 2 years ago

    My mother was there for a short stay cause her caretaker had a family emergency and I work so this place was in her insurance list , I believe that since the day I brought her in they never got her off that bed cause when I went to pick her up I cried she looked horrible, she looked weak ,they also lost her special slippers witch I paid $60.00 dollars at her foot Dr office and they never replace them ...I give them 0 stars it's a horrible place......

  • AAA SNE
    ★★★★★ 3 years ago

  • Joe barnum
    ★★★★★ 2 years ago

About Town And Country Health Care Center

General Information

Legal Business NameSomerset Long Term Care Ii,LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 16, 1991 (28 years)
Capacity80
Residents64
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Town And Country Health Care Center

Town And Country Health Care Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 21, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Town And Country Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 10min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 35min
3hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.8%
98.6%
98.6%
98.6%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.0%
93.4%
93.4%
95.7%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
32.6%
33.3%
20.0%
30.2%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.2%
33.9%
29.8%
36.5%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
6.2%
4.8%
2.8%
17.7%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
11.9%
11.1%
12.5%
18.8%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
5.1%
3.7%
3.6%
18.0%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
7.6%
3.4%
3.4%
2.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
2.5%
1.3%
4.3%
1.9%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
16.7%
14.8%
0.0%
3.1%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
1.8%
0.0%
3.6%
3.1%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
1.6%
1.8%
3.6%
1.5%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
6.0%
4.9%
4.9%
4.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
1.4%
1.5%
4.1%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.0%
1.6%
0.0%
1.4%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.5%
78.2%
82.6%
75.9%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.4%
83.0%
83.0%
83.0%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
21.4%
13.9%
14.7%
25.0%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
5.0%
4.0%
-
-
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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