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Medway Country Manor Skilled Nursing & Rehab Ctr

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Reviews
Overall Rating 1.7 / 5.0 ★★★★★

  • ★★★★★ a year ago

    This nursing home is awful my uncle and aunt had lived here for now 4 months. My uncle fell today on the tile floor he was calling out for help but no one came. When i got there about 3 hours later he was in so much pain i asked for a pain killer to make him more comfortable it took them a whole hour to come. So then he asked for a heating pad but never got one they said he was fine and not to worry even though he is 86 years old and had just taken a bad fall. I am 13 years old a responsible thing of me to do is call his health pro xci that he fell so I did. So after i went down to the front desk to file a complaint sure enough adults were talking about me telling how rude I am. Even though I help them out so much doing things for the residents that live there. The staff there are so immature they were fighting very loudly i might add in front of the residents. One of the aids had the nerve to yell at my aunt because she got confused on where her room was and went in to her neighbors room to use the bathroom. This facility has such low standers and so dirty some people have poo in their diapers for hours on end like my uncle. If you have a family member living here I highly recommend to take them out and bring them some where else.

  • ★★★★★ 2 years ago

    If your loved one suffers from dementia or advanced dementia I would not suggest this facility. They do not have a specific memory unit to address the special needs for folks suffering from dementia. The daily activities are limited and if you suffer from dementia you will not be participating in any activities and may not be receiving the hands on care that you need. Separate from this the facility is in serious need of a face lift. It is clear very little money is invested in the facility. The care seems very average and it is not uncommon for people to be sitting in the hallways begging for assistance or water. Mom lived out the last 10 months of her life here and wish we at the time had a better option for a facility to care for her. Visit the medicare.gov website, search for nursing homes and review the health inspection violations for this facility. That information will be valuable in evaluating the quality of care for this facility versus others.

  • ★★★★★ 2 years ago

About Medway Country Manor Skilled Nursing & Rehab Ctr

General Information

Legal Business NameMedway Country Manor, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1990 (27 years)
Capacity123
Residents108
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Medway Country Manor Skilled Nursing & Rehab Ctr

Medway Country Manor Skilled Nursing & Rehab Ctr
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Medway Country Manor Skilled Nursing & Rehab Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
100.0%
94.5%
96.6%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
59.1%
56.5%
47.8%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.0%
11.4%
14.8%
18.3%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.4%
29.2%
19.8%
30.6%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
17.9%
19.0%
18.0%
22.4%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
23.7%
26.0%
22.7%
17.2%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
6.4%
4.3%
4.4%
4.0%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
4.7%
8.2%
4.4%
9.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
1.7%
5.4%
8.8%
5.3%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
1.2%
1.2%
1.2%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
2.4%
1.2%
8.9%
4.5%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
2.4%
3.5%
5.5%
5.6%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
2.1%
2.9%
1.7%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
8.2%
10.6%
8.8%
9.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.9%
80.6%
83.1%
84.5%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
81.1%
81.1%
81.1%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.9%
53.1%
54.3%
48.4%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
34.6%
17.2%
23.8%
16.0%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
2.9%
5.5%
1.9%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.9%
1.2%
1.2%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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