Milford Center

My father finished his rehab at Genesis a few weeks ago, and it has been a great experience. The rehab team worked hard with him and he was able to return home before anticipated. They really want the best for their patients.

My mother was dying- and difficult. But from the moment she arrived there- the nurse assigned to her was horrible to me- as if I was to blame for my mothers' difficult nature. She couldn't feed herself- but they wouldn't feed her- just left a tray in front of her. I arrived once to find her covered in her own feces. She complained that they ignored her- and I thought maybe it was because she was difficult- but when I look back , I think they were just cruel and uncaring.

When it comes time for you or your family to research a facility to care for your loved ones do not bring your loved ones here. Do not fall for the fake smiles and happy faces during tours. Do not expect them to care for them as you would hope they would. Just to start the only review this place has is a fake review forget the 5 star part nothing she said is true and she also is the Manager of the facility. a month ago- Great rehabilitation center with friendly staff and an amazing rehab team. The facility is clean and updated and they care for their patients. It probably could be a great facility if everyone did there jobs, i'm sure more of the staff would be friendly if they weren't under staffed, far from amazing rehab, the smell of urine and feces is not a clean facility and if they really cared for the people that are under their care i wouldn't be writing this negative review. If they truly believe that the fake review has any truth to it they should take a tour of the facility as a person looking for a place to care for a loved one. I will just leave it at that for now.

How despicable and unethical that the Executive Director of Genesis Healthcare in Milford, Kellie Malo would write a 5 star review with all lies. That just shows how bad this place really is, that they are so desperate that the head of the place impersonates herself like she is a family member! Genesis in Milford provides sub-par care. They can't keep nurses, it's like a revolving door. Whenever I visit my grandmother, I see trash left in the room from the nurses care like dirty gauzes and bandages, not even thrown in the waste basket. Most of the staff can't even speak English. Take your loved ones elsewhere. Once she reads this review, she will likely remove hers in case you don't see it.

My father was at Genesis for 2.5 years. I found this place to be very good. He had been at two other facilities prior. They Genesis layout in particular conducive for patient socializing and family visits. The staff was exceptionally caring and my father received reasonably good care. Most of the attendants were excellent and caring/careful with patients. The nurses were kind and thoughtful and attention oriented. Like anything else, your experience will depend on the specific people taking care of your loved one and how often you visit to monitor. The squeaky wheel will get the most grease in these situations. Bottom line is that I definitely would recommend Genesis in Milford. It was a very, good all around. Good luck.