Milford Center

Contact Information

10 Veterans Memorial Drive
Milford, MA 01757
Price & Availability: (877) 311-2675
General Info: (508) 473-6414
County: Worcester

Call 866.333.6002

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Nearby Hospitals

Milford Regional Medical Center Type: Acute Care Hospitals Ownership: Voluntary non-profit - Other Has an ER: Yes	2 miles
Landmark Medical Center, Inc Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	10 miles
Metrowest Medical Center Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	10 miles
Marlborough Hospital Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	15 miles

Other Nearby Nursing Homes

	Blaire House Of Milford Milford, MA 1 mile
	Countryside Health Care Of Milford Milford, MA 3 miles
	Medway Country Manor Skilled Nursing & Rehab Ctr Medway, MA 5 miles
	Timothy Daniels House Holliston, MA 5 miles
	Waterview Lodge LLC, Rehabilitation & Healthcare Ashland, MA 7 miles
	Franklin Health And Rehabilitation Center LLC Franklin, MA 7 miles

About Milford Center

General Information

Legal Business Name	Sunbridge Healthcare LLC
Ownership Type	For Profit - Corporation
Changed Ownership In The Last 12 Months	No
First Accepted Medicare	October 16, 1992 (25 years)
Capacity	135
Residents	96
Percent Occupied	71%
Program Participation	Medicare And Medicaid
Resident And Family Councils	Resident
In Hospital	No
Continuing Care Retirement Community	No
Special Focus Facility	No
Auto Sprinkler System In Required Areas	Yes

Ratings for Milford Center

Milford Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings

	Overall Rating
	Health Inspections Rating
	Quality Measures Rating
	Staff Rating
	RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

	Residents Affected
Severity of the Deficiency	Few	Some	Many
Immediate jeopardy to resident health or safety	J	K	L
Actual harm that is not immediate jeopardy	G	H	I
No actual harm with potential for more than minimal harm that is not immediate jeopardy	D	E	F
No actual harm with potential for minimal harm	A	B	C

February 1, 2016 - 17 months ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Health Inspection	Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
D	Few	Potential for Harm	Health Inspection	Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
D	Few	Potential for Harm	Health Inspection	Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
D	Few	Potential for Harm	Health Inspection	Ensure services provided by the nursing facility meet professional standards of quality.
D	Few	Potential for Harm	Health Inspection	Allow residents to easily view the results of the nursing home's most recent inspection.

October 20, 2015 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
-	-	-	Fine	$27,983 fine
G	Few	Actual Harm	Complaint	Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
G	Few	Actual Harm	Complaint	Provide necessary care and services to maintain or improve the highest well being of each resident .
E	Some	Potential for Harm	Complaint	Ensure that residents are safe from serious medication errors.
D	Few	Potential for Harm	Complaint	Ensure services provided by the nursing facility meet professional standards of quality.
D	Few	Potential for Harm	Complaint	Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

March 4, 2015 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

December 4, 2014 - 3 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
-	-	-	Fine	$24,863 fine
G	Few	Actual Harm	Health Inspection	Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
G	Few	Actual Harm	Health Inspection	Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
E	Some	Potential for Harm	Health Inspection	Store, cook, and serve food in a safe and clean way.
E	Some	Potential for Harm	Health Inspection	Ensure services provided by the nursing facility meet professional standards of quality.
E	Some	Potential for Harm	Health Inspection	Ensure each resident receives an accurate assessment by a qualified health professional.
D	Few	Potential for Harm	Health Inspection	Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
D	Few	Potential for Harm	Health Inspection	Provide activities to meet the interests and needs of each resident.
D	Few	Potential for Harm	Health Inspection	Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

September 5, 2014 - 3 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Milford Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min	2hr 20min
Reported	Expected
CNA

1hr	35min
Reported	Expected
LPN

55min	1hr
Reported	Expected
RN

3hr 60min	4hr
Reported	Expected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.0%	93.5%	93.5%	93.5%	95.7%	94.6%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

94.4%	95.3%	94.6%	89.8%	93.2%	93.5%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

35.9%	40.0%	46.2%	41.7%	53.6%	47.0%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of low risk long-stay residents who lose control of their bowels or bladder

23.4%	24.4%	25.6%	23.4%	21.2%	23.4%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents who received an antianxiety or hypnotic medication

41.4%	26.4%	29.2%	28.0%	17.7%	18.1%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents whose ability to move independently worsened

14.1%	14.8%	18.2%	19.3%	18.4%	16.6%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents who received an antipsychotic medication

24.7%	24.7%	20.3%	16.2%	14.8%	15.2%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents whose need for help with daily activities has increased

10.9%	7.4%	15.5%	8.4%	5.7%	7.3%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents who self-report moderate to severe pain

4.5%	0.0%	3.3%	16.1%	6.0%	7.0%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents who lose too much weight

6.7%	5.4%	4.5%	3.3%	4.7%	5.7%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of high risk long-stay residents with pressure ulcers

1.2%	0.0%	2.3%	1.2%	2.9%	5.3%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents who have depressive symptoms

3.4%	5.9%	9.8%	5.7%	4.2%	4.4%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents with a urinary tract infection

3.3%	2.3%	4.3%	3.4%	3.0%	3.3%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents experiencing one or more falls with major injury

3.5%	2.3%	2.2%	1.0%	2.1%	2.6%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents with a catheter inserted and left in their bladder

0.0%	0.0%	0.0%	0.0%	1.0%	0.7%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.4%	89.1%	91.9%	75.6%	80.2%	81.7%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

94.1%	92.8%	92.8%	92.8%	83.4%	79.9%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

56.4%	62.3%	76.0%	79.3%	55.3%	63.7%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of short-stay residents who made improvements in function

22.8%	26.4%	27.5%	17.2%	16.5%	15.9%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of short-stay residents who self-report moderate to severe pain

0.0%	2.6%	3.7%	2.2%	1.6%	2.1%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of short-stay residents who newly received an antipsychotic medication

1.9%	2.5%	0.0%	0.7%	0.9%	1.1%
Q4 2015	Q1 2016	Q2 2016	Q3 2016	MA	U.S.

Percentage of short-stay residents with pressure ulcers that are new or worsened

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