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Wingate At Needham Rehab & Skilled Nurs Res

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Ruth Sarah Asher
    ★★★★★ 5 months ago

    My mother was there in October/November 2016. This place is deplorable. I had to hire private nursing and CNA staff or my mother would not have been taken care of properly. . Horrific nursing and nurse assistants at this place. Complete paralysis and ambivalence to patients. Nurses have attitude as if they are doing you a favor taking care of your loved one. I spent thousands of dollars on private care over three weeks which was necessary for my mother to receive proper care.

  • Victoria Richter
    ★★★★★ a year ago

    My aunt and uncle were there and during their stay the Wingate support staff accidentally disposed of their dentures. They are low income and can not afford to buy the new ones. We tried to communicate with the administration but they are not answering our letters and phone calls. We are thinking of taking them to court to get a resolution. Watch your stuff if you end up there!

  • Susan Maren
    ★★★★★ a year ago

    My mother recently spent 3 weeks at Wingate. She had been there about 5 years earlier and I was startled by the decline in quality and service in that time period. While there are still individual staff members who seem to really care about patients, as a whole I found the staff to be largely disinterested and the facility to be very disorganized. It was difficult to get questions answered about what therapy was scheduled and when, as well as information on progress. The physician in charge was very quick to put my mother on opiates and was non-responsive to my calls. While I would have highly recommended Wingate 5 years ago, I can not recommend it anymore and urge anyone considering rehab to take the time to research other facilities.

  • A Google User
    ★★★★★ 6 years ago

    Overall staff isn't interested in the patients. They do not clean the trash containers in their bathrooms. The one I visited was overflowing--smelt. On two different occasions staff in "blues" (large white man) and second one (a woman) talking when I came in and still talking when I left. They are not responsive to clients/families needs. They act like your asking them to go beyond their job when you ask where the tea bags are or the cups that are never where they are suppose to be. Staff seems to change so often that they don;t know the patients--are they all PART-TIME? This is a chain and not a very good one. Too much personal interaction in staff and not enough patient interaction--and the patients are paying their salaries. Dr.M

  • Rhadames Ribas Jr
    ★★★★★ 5 months ago

About Wingate At Needham Rehab & Skilled Nurs Res

General Information

Legal Business NameWingate At Needham, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 23, 1996 (22 years)
Capacity142
Residents103
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wingate At Needham Rehab & Skilled Nurs Res

Wingate At Needham Rehab & Skilled Nurs Res was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
ESomePotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionProvide timely notification to the resident before transfer or discharge.

September 23, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$42,413 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wingate At Needham Rehab & Skilled Nurs Res require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 35min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
1hr 5min
1hr
ReportedExpected
RN
4hr 15min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.9%
96.6%
96.6%
96.6%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
96.2%
88.0%
88.2%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.3%
85.7%
81.4%
81.8%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.7%
20.5%
18.6%
20.4%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.0%
6.0%
19.7%
16.5%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
13.9%
16.0%
13.9%
16.8%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
13.0%
17.9%
12.8%
16.3%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
4.6%
2.7%
3.0%
1.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
13.1%
13.3%
9.3%
7.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
6.9%
3.1%
4.5%
4.9%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
1.3%
8.3%
4.1%
2.1%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
8.3%
5.3%
7.4%
9.1%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
2.4%
2.6%
2.8%
5.9%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
1.9%
1.4%
0.8%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.5%
84.9%
89.5%
85.8%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.9%
88.1%
88.1%
88.1%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.9%
62.2%
67.7%
69.5%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
9.2%
5.6%
10.8%
10.8%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.9%
0.0%
1.1%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.3%
0.5%
1.4%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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