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Care One At New Bedford

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. New Bedford Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Helen Saraiva
    ★★★★★ a week ago

    Hi my name is Helen Saraiva my mother has been at Care One in New Bedford for seven weeks now. she has received great care from all nurses aids, nurses and all the faculty. rehab has been awesome with her even though she hasn't been wanting to get up out of bed many times. she fractured her leg she's been having a lot of headaches which is been keeping her in bed most of the time by Her choice but now that she's doing better and she can put some weight on her leg, weve been trying to get her up now so she can get well and return home. I have read and heard many bad reviews and good reviews and myself have had a few doubts about care one but now after seven weeks care one has been fantastic. you just have to give it a chance and give it time and see that they are awesome with your loved one and they definitely are a five-star facility no doubt.

  • Markus
    ★★★★★ 6 months ago

    My aunt has been there now for several years with Alzheimer's. On the top level. Although at times she gets great care from certain staff members and nurses, there has been many times where they are always short staffed and family members come in to take care of the patient. Including feeding , changing , bathing and the changing of there beds . As family members we are come to spend time with the patient to keep them company and care for them . I have come across staff members who are aggressive with the patients. How is this allowed !!!!!! As an employee you are getting paid to care for the patients , regardless of the situation of ones health . As a family we have no choice to put them in a nursing home so that they get the best proper care regardless . As I mentioned, there are truly some who do care and yet others are careless and cruel . I don't need to here back from the big wiggs because your all talk and no action. You never know when you will be in a situation where you need help for someone you love .

  • E Almeida
    ★★★★★ 10 months ago

    We have had a family friend at CareOne and have had a great experience. The facility is beautiful and the staff are kind and caring. I would recommend the facility to anyone who needs care!!!!

  • Paul p
    ★★★★★ a year ago

    My dear friend is at care one recovering from a recent surgery. They have a huge pizza party every Thursday for the residents. She was able to invite her close group of friends to enjoy lunch with her. About six of us joined her at our own table and enjoyed family style gourmet pizza freshly made to our liking. It was a very special experience to enjoy a usual lunchtime routine with our dear friend.

  • Kelsey Bachiller
    ★★★★★ 6 months ago

    my dads name is AURELIO BACHILLER IN CARE ONE REHABILITATION UNIT I Went there tonight with my husband to find my dad a mess for the 15th time and his belongings stollen can't wait to the state meeting on Friday I just purchased comfortable clothes two nights ago and they are missing and his CNA told me all the horrible stories going on there he said they should be shut down that he is working with only one girl on the weekend with the entire unit to care for he said that's why your dads neglected !!! he said he works part time and thank god I show up to Care for my dad wow that's a problem if the staff is saying this TO ME and several of them reached out to me on social media AFTER MY FB REVIEW ON THE CARE-ONE PAGE shame on care one and his nurse in front of me said the reason they put a brief on him is because it's easier for them ! FOR THEM what about my dad he does not WANT one he told them he is embarrassed they are lazy to apply a bed pan he is declining at care one he needs 24 hours care his social worker found a bed elsewhere to a different rehabilitation center I pray it's open by Friday this is stressful and inappropriate care for my father . The guidelines that fall within proper daily care and compassion for each individual are not occurring on multiple levels ! I have videos and photos of neglect of my father and as of now IM his power of attorney maybe the public should see because the DON does not care about my father and the Director of admissions Chris almeida said if i don't like it I can pick him up and take him home they are the Faces of the higher ups in the company wow ! Unbelievable!!!! Where is the compassion?

About Care One At New Bedford

General Information

Legal Business Name221 Fitzgerald Drive Operating Company, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 9, 1994 (25 years)
Capacity154
Residents128
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Care One At New Bedford

Care One At New Bedford was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 3, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionUse identical practices regarding transfer, discharge, and services for all residents, regardless of payment source
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

July 11, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$11,440 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Care One At New Bedford require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
99.1%
99.1%
99.1%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
99.0%
98.1%
98.0%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.0%
72.5%
56.4%
59.4%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.0%
14.1%
14.0%
17.4%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.4%
23.4%
12.6%
21.2%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
15.0%
13.5%
12.2%
16.3%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
14.9%
20.4%
10.5%
13.8%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
8.9%
9.1%
8.5%
10.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
3.1%
3.6%
4.6%
6.1%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
3.9%
6.0%
6.2%
12.0%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
2.1%
2.2%
1.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
3.9%
1.0%
4.7%
2.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
2.8%
2.9%
1.9%
2.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

83.7%
88.3%
84.9%
80.5%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.4%
91.0%
91.0%
91.0%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
82.7%
72.9%
64.4%
64.4%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
20.2%
11.6%
25.3%
27.1%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.7%
2.2%
2.9%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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