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Oaks, The

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  2. Massachusetts
  3. New Bedford Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Sheri Gaspar
    ★★★★★ 5 months ago

    My uncle went in the oaks for rehab (so they call it). He isnt the "best" patient a nurse could want. So to keep him (quiet) they just keep him heavily medicated. We can't tell if he's even eating, because every time we visit he's laying in bed unresponsive, mouth wide open and drugged to the max. They are killing him.

  • Linda Gibbs
    ★★★★★ 8 months ago

    Went to The Oaks after a total knee replacement...the staff treated me very well! I watched as they extended this treatment to the other patients in my area. Stacy, Cyd, and Connie were awesome CNAs, as were the others! The entire nursing staff was caring and concerned. Physical therapy crew was fantastic...particularly Ms. Megan (pest). Thanks to the entire staff...made a bad situation turn to good!

  • Mary Beth Stevens
    ★★★★★ a year ago

    I am very grateful that my mom chose to stay at the Oaks for rehab after her surgery. All the staff continuously went above and beyond to ensure all her needs were met and that she was comfortable throughout her stay. Mom is home now and doing great! Can't thank them enough!

  • Kendra Parda
    ★★★★★ 11 months ago

    If I could give 0 stars I would. My mom came here for short term rehab . The total 4 1/2 days she was there they did a total of 30 minutes ( if that) of rehab with her. They dumped her in the community room (which was freezing) and left her there in a wet brief for 6 hours. DO NOT come here for ANY REASON.

  • Ann DeMoranville
    ★★★★★ 2 years ago

    I bought new clothes for my mom who's mentally incapacitated. reported it on Monday.Wednesday,shes wearing an old gray sweatshirt that she normally would not be caught dead in.In her closet,there are old,ripped and stained clothes that are definitely NOT hers. The sign on her closet says family will wash clothes,but this has made no difference.

About Oaks, The

General Information

Legal Business NameNew Bedford Medical Investors, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 10, 1989 (30 years)
Capacity122
Residents121
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Oaks, The

Oaks, The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 7, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$30,884 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Oaks, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 35min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 30min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

82.3%
97.9%
97.9%
97.9%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
94.6%
91.1%
88.1%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.4%
51.3%
56.2%
60.7%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.1%
16.0%
14.5%
19.7%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.6%
16.1%
14.4%
15.7%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
4.3%
6.6%
6.7%
6.0%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
12.7%
15.8%
27.8%
23.9%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
5.4%
6.7%
2.3%
10.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
5.1%
10.4%
6.3%
1.4%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
9.1%
7.7%
8.8%
8.8%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
3.3%
3.4%
0.0%
2.6%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
3.2%
1.1%
4.6%
6.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
3.2%
2.2%
2.2%
3.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.8%
0.0%
0.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.2%
89.4%
93.6%
82.9%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
91.1%
91.1%
91.1%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
81.7%
83.4%
79.6%
75.1%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
27.6%
14.8%
13.8%
20.6%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
2.4%
3.1%
2.1%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
1.2%
0.8%
0.7%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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