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Oaks, The

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Gina Moura
    ★★★★★ a week ago

    My dad has been there a short time, and the first day he didn't have lunch until late afternoon then no dinner, he is a diabetic, he can not have food so we sneaked in some food for him. I thought the Oaks would be a good place but it seems like they are not good at all. Glad I am not working there, they seem like a lawsuit waiting to happen. Nurses and CNA's don't seem to care and they come to the families with fake smiles and concerns, then when you leave, its like... eh, forget about him, they can come back and take care of him. Going to see about getting him transferred out. Don't send your loved ones here.

  • Ann DeMoranville
    ★★★★★ 10 months ago

    I bought new clothes for my mom who's mentally incapacitated. reported it on Monday.Wednesday,shes wearing an old gray sweatshirt that she normally would not be caught dead in.In her closet,there are old,ripped and stained clothes that are definitely NOT hers. The sign on her closet says family will wash clothes,but this has made no difference.

  • Donna Lake
    ★★★★★ 2 years ago

    Walking in for months to find my mother in laws clothes on every one else on the ward. Even with her name in them. She would never wear a night gown. We bought P.J's galore Just to find a Hospital Johnny on her bed for at night. She was there for a couple of years. When mother Caron no sooner passed away. We were running around making arrangements. To go to the Oaks to get a dress and found her bed stripped and all her stuff in the hall on a hand cart ready to go. We couldn't find nothing. It was such a mess . We had to go buy a dress. All the nurses and aides said they loved her. Not one card or visit to the funeral.

  • Jenny Negron
    ★★★★★ a year ago

  • Martin Thimba
    ★★★★★ 3 years ago

About Oaks, The

General Information

Legal Business NameNew Bedford Medical Investors, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 10, 1989 (28 years)
Capacity122
Residents121
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Oaks, The

Oaks, The
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 7, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure that residents are safe from serious medication errors.
GFewActual HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

June 26, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Oaks, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 40min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 30min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.0%
82.3%
82.3%
82.3%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
90.1%
93.3%
94.8%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.7%
57.1%
58.5%
53.8%
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.1%
32.2%
27.7%
27.1%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.9%
9.4%
10.7%
19.5%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose ability to move independently worsened
11.4%
11.2%
9.2%
7.4%
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who received an antipsychotic medication
11.5%
16.0%
16.2%
17.3%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents whose need for help with daily activities has increased
5.8%
3.4%
5.8%
10.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who self-report moderate to severe pain
2.2%
0.0%
5.7%
3.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who lose too much weight
2.7%
0.0%
2.8%
2.4%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.2%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who have depressive symptoms
6.7%
12.4%
1.1%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a urinary tract infection
3.3%
4.4%
4.5%
2.1%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
1.1%
2.8%
0.8%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.2%
86.4%
90.9%
91.6%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.9%
84.0%
84.0%
84.0%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.1%
66.2%
71.3%
78.8%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
15.5%
11.3%
13.4%
21.1%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
1.5%
1.5%
1.6%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
2.4%
2.1%
1.3%
0.5%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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