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Care One At Randolph

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Randolph Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Karen Greenleaf
    ★★★★★ 3 weeks ago

    From the beginning interview with Carletta to the staff on 2 west I am very happy with my husbands care. They are always ready to address any concerns. My experience really is a 5 star. My husband was in 2 New York State facilities prior and this place surpassed them both. They have made the distance from husband easier and I can honestly say I rest easy knowing he is in good hands.

  • Donna Emschweiler
    ★★★★★ a month ago

    Nursing staff did not follow the 5 rights of medication

  • marie dooner
    ★★★★★ 8 months ago

    I would not reccomend this facility, i spent a month there over the winter, the CNA'S who wrk there.... Or should i say do not wrk there are alway's on their phones & they do not answer the lights for the pts. I sat in poop for 15 mins before someone came & thats only bc my roomate had to go out & let them know what had happened. I could go on & on but I've said what needed to be said.

  • Carla Bolden
    ★★★★★ 11 months ago

    My aunt was sent there in July 2018. I refused placement and had the EMT's bring her back to the hospital. It was lovely outside. A nice patio and manicured yard. The lobby reminded me of a simple hotel lobby. Pleasant. Fresh. So we got on the elevator and went upstairs to her floor. When we got to the 2nd floor and I stepped off the elevator the smell that hit me was HORRIBLE. The condition of the hallway, room, furniture and bathroom was poor. The comforter had a tennis ball size hole in the lining. I waited almost 20 minutes and her nurse never came to introduce herself yet the the head nurse pointed her out to me standing at the nurses station. I understand they are very busy. I have family in the medical field but this was an intake. There should have been a moment to say I'll be with you shortly. Many patients sat in the hallways and several others were calling for their nurses from their rooms. Panic hit me and the look in my aunt's eyes was devastating. She was in tears saying don't leave me. I DIDN'T AND WOULDN'T!!!

  • rose stanley
    ★★★★★ a year ago

    This review is long over due ..I don't know where to start that's how bad this place is... my husband died in this horrible place please do NOT send your love one here unless you are going to check on them every day like I did ...if you don't you can find your family member in the hall way in a wet diaper that have not been change in hours or some other resident is wearing their clothes.... NOT A GOOD PLACE ....

About Care One At Randolph

General Information

Legal Business Name49 Thomas Patten Drive Operating Company, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1989 (31 years)
Capacity168
Residents154
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Care One At Randolph

Care One At Randolph was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaintKeep all essential equipment working safely.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 14, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Care One At Randolph require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 15min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
3hr 40min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.0%
95.4%
95.4%
95.4%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.4%
81.6%
82.6%
80.9%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.9%
32.3%
27.0%
33.8%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.6%
20.0%
24.8%
22.6%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.3%
13.4%
13.7%
6.7%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
31.9%
27.2%
28.7%
29.2%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
32.7%
4.7%
7.5%
7.2%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
3.7%
2.8%
5.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
2.8%
3.8%
3.2%
2.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
6.5%
4.7%
5.8%
2.6%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
2.3%
1.6%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
2.9%
0.7%
1.4%
2.9%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
3.6%
2.8%
2.1%
1.4%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
3.5%
1.6%
2.5%
1.6%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

55.4%
70.4%
75.9%
67.3%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.5%
76.5%
76.5%
76.5%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.9%
76.6%
71.6%
67.6%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
26.7%
16.9%
9.1%
11.1%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
2.9%
0.0%
1.7%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.6%
1.2%
0.6%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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