Search for Skilled Nursing by ZIP Code:  :

Windsor Nursing & Retirement Home

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. South Yarmouth Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Sheila O
    ★★★★★ 3 months ago

    my brother went there from Mass General hospital. He was in very bad shape at the time. I was concerned as nursing homes generally do not have a good reputation. Windsor has been just great for him . The staff ( Matt , Nora and Jean ) to name a few are kind and caring, even bringing him some clothes of their own to help him ! Unbelievable the personal service he is receiving. They don't fill the patients with drugs to keep them docile as was my worry. They are helpful and kind hearted, he is still there and he and I both are grateful.

  • Jill Mcqueen
    ★★★★★ 6 months ago

    People were all nice. It was clean, and smelled good, and no complaints about staff.

  • 5085648987 Phone
    ★★★★★ 6 months ago

    Windsor Skilled Nursing facility offers superb care & service to its residents. The facility is kept spotless. Every department from laundry/housekeeping/kitchen/nursing/CNAs/maintenance consistently demonstrates TEAM collaboration, which ultimately renders such high quality results. I can tell you the meals & food served is of the highest culinary caliber. The kitchen crew creates THEIR OWN RECIPES --- worthy of publishing as the end product(s) are CONSISTENTLY 4-5-Stars on rating. I've been served shrimp scampi & other meals that can only be described as "high-cost-restaurant-qusine". Some rehab facilities look great inside & out, but what's going on inside is deplorable substandard care. I recently had to discharge myself against-medical-advice from one of these. I tell you in truthfulness, I LITERALLY HAD TO BEG FOR A PIECE OF FRESH FRUIT FOR FIVE DAYS --- IN A HEALTH CARE INSTITUTION! The staff's response to this was: They were going to call law enforcement in, CLAIMING I WAS ACTING "?_INAPPROPROATELY_?. If you have a family member needing long-term skilled nursing rehab, you will sleep well at night if their care is in the hands of Windsor Skilled Nursing Facility. PS: Note that this is a NONPROFIT OPERATION. NonProfs traditionally have difficulty keeping staff long-term, due to low wages etc, given their guiding principle of NONPROFIT operation. If you do a tour of Windsor, ask staff how long they have worked there. Would it surprise you to learn that some CNAs have tenure as long as 30 yrs, nurses 10 yrs. This speaks volumes about the operation. Happy ? people in their chosen profession. ... Spread happiness. Another evaluative tool when considering SKILLED rehabilitation care for your loved ones.

  • Debbie Hooben
    ★★★★★ a year ago

    I was very happy with my parents care under sometimes difficult situations. The staff were kind and compassionate to all the residents as I observed over the course of almost a year. Could there be improvements? Of course. But, Windsor helped us through a very sad time in our lives and for that I am grateful. Thank You to all the great Windsor staff. Theirs is not easy work.

  • lisa walker
    ★★★★★ a year ago

    DO NOT send your loved ones to this place they will talk down to your loved ones ,ignore them and the facility looks like and old run down motel DIRTY DIRTY DIRTY ... had to clean out the old food left from the past patient and wipe it down myself I am a daughter of a patient that will not be going back! There are a handful of good people and they are only part time. If they want to send them there DO NOT let them find a different place!!!!

About Windsor Nursing & Retirement Home

General Information

Legal Business NameSouth Yarmouth Management Systems Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1989 (31 years)
Capacity120
Residents98
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windsor Nursing & Retirement Home

Windsor Nursing & Retirement Home was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 7, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

March 31, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Nursing & Retirement Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 15min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
45min
50min
ReportedExpected
RN
3hr 25min
3hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
92.9%
92.9%
92.9%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
43.6%
37.5%
38.9%
38.0%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.0%
30.8%
31.9%
30.6%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.6%
2.0%
2.3%
7.4%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
23.9%
22.5%
29.0%
25.5%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
9.0%
7.2%
8.6%
7.7%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
5.7%
4.5%
2.5%
2.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
8.6%
6.1%
3.1%
9.1%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
6.4%
0.0%
2.9%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
3.8%
0.0%
1.3%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
0.0%
1.1%
0.0%
1.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
5.7%
3.3%
3.8%
2.8%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.8%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.2%
98.4%
98.6%
96.7%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.1%
85.2%
85.2%
85.2%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
58.1%
66.4%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
17.6%
22.2%
18.2%
13.5%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places