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Wareham Healthcare

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  2. Massachusetts
  3. Wareham Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.7 / 5.0 ★★★★★

  • Jacqueline Cote
    ★★★★★ 2 months ago

    I've never seen anything like it . I think l have PTSD from being there, even after a short stay . It was like a funeral parlor. They were telling the patients to clear out of the way so they could roll out dead bodies in the lobby. They were also being rolled past my room the very first hour of the first night that l spent there ! I was scared to death, especially after having major surgery in Boston.

  • Sharon Capaviella
    ★★★★★ 5 months ago

    I went there last week to visit a possible move for my sister and I walked into a very clean place looked totally 100% better where my sister was at that moment. I moved her into and everyone was very helpful and also the dresser my sister had didnt make the trip so they actually had an extra so no need to get her a replacement because they replaced it. Also the room she is in was spotless and also while walking down the hall way, we noticed the floors were getting waxed. Where my sister was again I dont even think they swept Giving it a try and I will repost in a few months

  • Chelsea Voight
    ★★★★★ a year ago

    The staff is amazing, they hold everything together. Management not so much. Not a very clean place. I opened a cabinet under the sink and It was all black and crusted. Hope they renovate. They need more staff and better management.

  • Gina Pires
    ★★★★★ 11 months ago

    This facility doesn't even deserve one star! But in order to leave a review you must rate. Please do your research through the states web site! If I could help it this facility would be shut down! Staff and administration is disgraceful and does not care about the patients. I lost a loved one due to neglect from their staff! PLEASE stay far away!!

  • King Benn
    ★★★★★ a year ago

    BEWARE...BECAREFUL with South Dennis Healthcare (late Eagle Pond owned by Next Step Health Care) Go to somewhere else but do not leave you loved one here. Residents are constantly being ABUSED and NEGLECTED, in special at the HEWINS and SCARGO floors. The Nursing Director and Administrator are negligent and careless. Some of the CNA's are very, very, very lazy and full of "trash attitude". They hide from the reaidents whi needa attention. They don't really care and treat the residents with no compassion, no respect and there's no standards or professionalism whatsoever. They hit them, they course them and leave them in feces/soaked wet for the whole shift. Some of the residents are left starving in special those residents that need to be fed. Call lights are answered 30, 40, 50 minutes later when residents call for help. What about if some of them went to a cardiac arrest? What about if some of them the fall? This place is disgraceful and building is falling apart. Mold and dirty everywhere as well leakage and broken toilets in some of their bathroom. If you don't love your mother or father leave them here.

About Wareham Healthcare

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1990 (30 years)
Capacity175
Residents122
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wareham Healthcare

Wareham Healthcare was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 27, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
ESomePotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionGive the resident's representative the ability to exercise the resident's rights.
DFewPotential for HarmHealth InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

April 27, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,543 fine
GFewActual HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

June 14, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$17,550 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wareham Healthcare require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 20min
ReportedExpected
CNA
60min
35min
ReportedExpected
LPN
25min
55min
ReportedExpected
RN
3hr 5min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

74.1%
92.1%
92.1%
92.1%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
51.1%
48.3%
50.9%
57.3%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
31.4%
45.5%
37.8%
47.2%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.1%
25.0%
27.9%
33.0%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.2%
25.6%
17.6%
15.8%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
26.3%
26.9%
24.5%
24.0%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
22.7%
18.6%
17.2%
18.6%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
3.9%
3.4%
2.7%
0.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
10.9%
13.6%
14.5%
10.5%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
3.2%
5.7%
0.0%
5.7%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
1.8%
1.9%
0.0%
1.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
1.6%
0.0%
2.7%
0.9%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
5.3%
4.2%
1.8%
2.7%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
2.0%
2.0%
2.3%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.3%
2.5%
3.5%
3.6%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

38.6%
43.8%
57.3%
53.1%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
62.2%
74.0%
74.0%
74.0%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
85.6%
89.4%
92.6%
90.5%
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who made improvements in function
40.2%
36.1%
34.9%
28.1%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.4%
1.9%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.6%
0.6%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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