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Royal At Wayland Rehabilitation & Nursing Center

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Wayland Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • paulina duarte
    ★★★★★ 3 months ago

    HI: I just wanted to say thank you for taking care of my mother. I'm happy that she is in this place. The other nursing home that she was at, did not give her the same care that she is getting at Wayland Nursing Home. Thank you to all the nurses and care takers and staff that work at this place. Also, Moses is very good to my mom. Thank you Moses for being very kind to my mother.

  • Colleen O'Connell
    ★★★★★ 9 months ago

    I was hit by a car and spent over a week in ICU in Boston. I was brought here to do PT Rehab to get out of the hospitals and function again. The day staff is somewhat attentive however supposedly there is only one woman working overnight, no one else. For the past few nights I did not not have my pain night medication and I am not to get out of bed . I've had to go to the bathroom by my using a wheelchair to the bathroom in excruciating pain. Day team won't be here in another few hours, and I feel it inhumane that I should have to wait to be cleaned up because I can't do it myself . My oxygen tube started to drip water in my throat and lungs, and j was told to wait .When I asked for the phone number to this facility, the woman left my room, shut off the lights and door. If you love your loved ones, do not send them here! Night time is the worst time and there will be no one there to help them

  • Moustafa Mousa
    ★★★★★ a year ago

    Great place to stay ,great treatment My mother has been living in for three years happy and healthy .

  • May Arthur
    ★★★★★ 2 years ago

    My Father, 92 years old, was moved to Royal Wayland for Rehab after a terrible one night at Mary Ann Morse in Natick, and ended up spending a week and a half before being discharged. This was day and night compared to his experience at the Natick Rehab. The Staff was great! the nurses well very nice and pleasant, he loved it so much I thought he was going to stay forever. The Director is wonderful and very accommodating, and respectful. I would use them again if the need arises.

  • Meghan Leary
    ★★★★★ 3 years ago

    Do not choose this facility. The care is terrible. Staff have made several medication errors that have resulted in direct harm to my relative. There is an extremely high turnover of staff. Aides sit in chairs and play on their cell phones and have no clue what is happening around them. The owner, sandy, and her staff are only interested in their bottom line and making money. Furthermore, Sandy is extremely cold and rude. She treats patients' family as if they are uneducated, despite the fact that she has written several medication orders that were medically contraindicated. As a medical provider, I am appalled at the treatment my aunt has received here. There is zero communication between medical providers and nursing home staff. Please, do not choose this facility.

About Royal At Wayland Rehabilitation & Nursing Center

General Information

Legal Business NameRoyal Wayland Nursing Home LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 1, 1993 (26 years)
Capacity40
Residents28
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Royal At Wayland Rehabilitation & Nursing Center

Royal At Wayland Rehabilitation & Nursing Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 30, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

November 3, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 11 days

July 1, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,290 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Royal At Wayland Rehabilitation & Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 15min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

77.8%
96.3%
96.3%
96.3%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
60.7%
53.8%
56.5%
48.0%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.4%
-
-
30.0%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
25.9%
24.0%
22.7%
25.0%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
20.0%
-
-
-
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
3.6%
7.7%
0.0%
4.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
4.8%
9.1%
-
-
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
26.7%
-
-
-
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
12.0%
8.3%
23.8%
20.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
13.0%
8.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
2.9%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
50.0%
30.4%
18.8%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
80.0%
80.0%
80.0%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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