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Spaulding Nursing & Therapy Center - West Roxbury

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    Terrible just terrible! I had an emergency yesterday afternoon. I was traveliing home from the Brigham yesterday with my 91 year old mother who has severe lung disease and is on oxygen. The O2 canister that the nursing home gave me must have been defective because all the O2 leaked out. My mom needs 3 liters of O2 to breath. I pulled into Spaulding in West Roxbury to see if they could help us.. It was a hot day and my mom was wheezing even with the AC on. I told the receptionist that I had an emergency and explained the situation. She ran to get her supervisor. Her supervisor flat out refused to help us. She said they did not have O2 there.. Excuse me but are you not a rehab that deals with pulmonary rehabilitation? I was told to go the Faulkner. Disgusting! She did not want anything to do with a 91 year old senior citizen who could not breath. I got back in the car and drove a little further and pulled into the VA. They welcomed us with open arms and although they could not fill our O2 tank, they gave us one!!!! I promised to return the tank and they said don't worry about it this is an emergency. They were appalled at the way were treated at Spaulding, not a shred of human decency or compassion. No wonder they only have a 3 rating!

  • ★★★★★ a week ago

    The staffing is limited which makes patient care obsolete. They only put 2 PCA's on the floor. My roommate and I have waited upwards of 2hrs to be seen by a PCA. I am disabled and can't move my legs. My roommate just had back surgey so she's in a lot of pain and we both need a lot of care. Waiting 2hrs has worsen our conditions. For me I ended up getting an ulcer on my bum. I asked to see the nurse in charge, I never saw her. One day there was an impromptu 2hr mandatory meeting with the PCA's. Which means all of their days work was delayed and patient care was impacted leaving all of the work for the nurses to do. If patient care was a priority they would have broken up the meeting in 2 days for 1hr each.

  • ★★★★★ 2 months ago

    This place is terrible. No AC, food is gross. Care is mediocre at best. Do not send your family here.

  • ★★★★★ 3 months ago

    Worst place ever!!!!!! The whole building smells like a latrine!!!!!

  • ★★★★★ 5 months ago

About Spaulding Nursing & Therapy Center - West Roxbury

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity81
Residents58
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spaulding Nursing & Therapy Center - West Roxbury

Spaulding Nursing & Therapy Center - West Roxbury
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$20,350 fine
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spaulding Nursing & Therapy Center - West Roxbury require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 20min
ReportedExpected
CNA
35min
50min
ReportedExpected
LPN
4hr
1hr 40min
ReportedExpected
RN
7hr 40min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 6hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.8%
96.1%
94.3%
91.8%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
95.1%
95.1%
95.1%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.6%
66.5%
65.9%
67.0%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
38.3%
39.1%
42.1%
38.4%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.6%
1.6%
1.3%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.4%
0.9%
0.9%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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