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Clark House Nursing Center At Fox Hill

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • daniel harrington
    ★★★★★ a month ago

    I had open heart surgery and spent 1 week at Clarke House 3years ago and I am recommending it to an acquaintance who is facing the same surgery soon. Clarke House is not a 5 star hotel but is a medical facility where the needs of it patients are met with a caring and professional staff.

  • Vicky Fritschi
    ★★★★★ a year ago

    I was at Clark House for 5 days after hip replacement surgery. My experience was extremely positive except for the day of arrival. I arrived shortly past 2 on a Friday afternoon and there was no one available to admit me, so I didn't receive the walker I was required to use or room incidentals such as water. The entire staff was extremely nice, competent, personable, and friendly. I received excellent care from the P.T. and O.T. therapists and the nurses, though it sometimes required a little waiting. The food was very tasty, but nothing on the menu for vegetarians unless you eat fish. The facility was extremely clean and well kept. For a TV Guide, you needed to consult the daily paper which was delivered to the room at breakfast time. Channel 44 was not available, though it was listed on the TV roster. I was able to go outside on the beautiful patio and also open my window. The views are gorgeous all around. I'm happy that I chose Clark House.

  • Simi Javaher
    ★★★★★ a year ago

    My uncle and aunt were both doing rehab at Clark House in Westwood at different times. All I can say is that the experience was beyond horrible. The staff don't seem to care and people who work there are very rough to patients and don't really take care of them. Although the speech therapist was anmazing and very caring. The facility does not have machines or equipments to do tests or to diagnose any possible problem. My uncle was hurt for some unknown reason and was in so much pain and nobody would say what happened and they all seemed to be unaware of it. His laundry was left in the bin for days and he ran out of clothes and they didn't know what was going on. It's really dirty too.The whole facility's floor is carpet which is hard to clean and is so dirty. Bathrooms are very filthy and disgusting. My aunt had a terrible time there too and she thinks of it as a nightmare. In general, it's very very horrible.

  • Mary Carty
    ★★★★★ 2 years ago

    I highly recommend the Clark House! I lived at the nursing facility for 2 months recovering from a serious fall that included a broken right foot which required extensive surgery,severely sprained left foot and 2 broken ribs. I also was undergoing radiation for breast cancer which required me to be transported daily to a nearby hospital. Needless to say I had a lot of medical issues going on and I was only 54 years old. The Physical Therapists,Occupational Therapists, the Nursing staff as well as the Activities and Administrative staff is by far the most caring and dedicated people. I was bound to a wheelchair, not able to walk or stand at all when I arrived at the Clark House. The Physical Therapists and Occupational Therapists went to work quickly on my left foot to gain strength while waiting for surgery on my right foot. After surgery they worked diligently on my right foot so that I was able to use a walker. The nurses are outstanding! They work so very hard to treat every patient with dignity, kindness and always had smiling faces with a great sense of humor. They were all so compassionate to what I was going through both physically and mentally. The Activities staff know each patient/resident by name, starting the day with coffee and danish as well as the newspaper delivered personally to each room. They provide a variety of activities both in the morning and afternoon. There is also the Case Manager,Admission Director and so many administrative staff members that managed all the paperwork that went along with all my medical issues. I am so very grateful that I was at the Clark House and so very grateful for all my new found friends there!

  • Susan pinto
    ★★★★★ a year ago

    Avoid at all costs. Nursing care was horrible. Completely unresponsive to patient needs. Call bells ignored on a consistent basis. My mother had been at Nubridge twice before but we couldn't get her in this last time . Ended up packing her bags and taking her out of Clark House and bringing her home. I mean this was the stuff horror films are made of.

About Clark House Nursing Center At Fox Hill

General Information

Legal Business NameFox Hill Village Partnership
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1990 (27 years)
Capacity70
Residents48
Percent Occupied69%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Clark House Nursing Center At Fox Hill

Clark House Nursing Center At Fox Hill was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

April 29, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are fully informed and understand their health status, care and treatments.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Clark House Nursing Center At Fox Hill require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
2hr 5min
1hr 15min
ReportedExpected
RN
5hr 45min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.0%
100.0%
100.0%
100.0%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
-
-
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.0%
0.0%
-
-
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
4.8%
4.5%
-
-
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
15.0%
-
-
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
4.8%
9.1%
-
-
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
20.0%
4.8%
-
-
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
-
-
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
19.0%
4.5%
-
-
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
0.0%
4.5%
-
-
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
10.2%
3.8%
-
-
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016MA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.4%
97.9%
98.0%
96.2%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.6%
98.6%
98.6%
98.6%
83.4%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
38.1%
47.3%
56.7%
53.4%
55.3%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who made improvements in function
18.8%
19.9%
17.9%
19.6%
16.5%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
2.1%
2.0%
1.8%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.3%
0.0%
0.3%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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