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Parsons Hill Rehabilitation & Health Care Center

  1. Skilled Nursing Home Facilities
  2. Massachusetts
  3. Worcester Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Kianna Lourdes
    ★★★★★ a month ago

    I was visitng my grandma today for the first time.. I went to go look for a bathroom i found the bathroom right across the hall from the kitchen... The bathroom was filthy gross i didnt even want to use it.. I feel its very unsanitary to have such a dirty bathroom next to the kitchen.. I also learned the barbershop was right in between the kitchen and bathroom so i got even more grossed out. Hair can get into the food.. The nurses have no customer service. Very rude. They are just there to collect a check. They do not care about the residents. I also saw rat poop in the corner of my grandmothers room. This place is not somewhere youd want your loved ones.

  • Wendy Trinque
    ★★★★★ 2 months ago

    I would NEVER place a loved one there. The few good staffers can't make up for the short comings of the facility overall.

  • Fozzy F
    ★★★★★ 3 months ago

    The staff at this facility are amazing, kind and caring. Highly recommended!

  • Christina Leblanc
    ★★★★★ a month ago

    Wouldn't send my dog there!! Very unprofessional and rude staff!! Looks like a scene from a REAL scary movie. Nurse hung up.on me. The Dr, looks like a patient and his about 90 . Go.somewhere else

  • molly d
    ★★★★★ 6 months ago

    This place is terrible. Instead of helping people with addiction they turn their heads and ignore the problem . Below is lying to help cover up her addiction problem . Drug addicts are master liars . Sneaking clean pee into a drug screening is not being clean and sober and this place was notified of it . Perhaps a blood test might work better. How could sick people be up all hours of night and bouncing off the walls and sneaking into the showers and into each others rooms doing drugs ... is that What you call security ? How could they let drug addicts mouth their sleep meds and save it for latter so they could get high threw the nite then take it latter to help sleep. How could they allow heroin addicts access to their Pic- Line IVs knowing that is where they are shooting their dope into ! Drugs are Brought into this place easy because they are not allowed to strip search you. Staff is not doing their jobs on drug screen assessment abuse , they should be able to see very clearly that Dilated eyes , Rapid Speech. Again this place was notify of these problems and choose to do nothing about it . They choose to believe a person who has lifetime of addiction over a spouse who just wants her live and be mother of 6mth old baby who DCF has custody of baby and she lost her other 2 children and who is in this place with blood infection caused by dirty needles and now will require heart surgery. You cant make this much stuff up and everything is on record with the state Where is the help ? How many addicts need to die before they take it seriously.

About Parsons Hill Rehabilitation & Health Care Center

General Information

Legal Business NameParsons Hill Ma Snf LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1990 (30 years)
Capacity162
Residents154
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Parsons Hill Rehabilitation & Health Care Center

Parsons Hill Rehabilitation & Health Care Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Massachusetts Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 28, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

October 28, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$10,359 fine

May 19, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$103,740 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Parsons Hill Rehabilitation & Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 20min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 5min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.8%
95.7%
95.7%
95.7%
95.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
62.6%
51.5%
88.0%
89.2%
92.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.2%
33.8%
40.8%
41.8%
54.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
41.9%
41.5%
49.6%
44.3%
20.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.5%
11.1%
9.7%
10.2%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose ability to move independently worsened
43.4%
40.5%
36.5%
36.1%
18.0%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who received an antipsychotic medication
8.4%
5.0%
5.0%
31.0%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents whose need for help with daily activities has increased
4.1%
5.3%
6.0%
11.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who lose too much weight
10.8%
22.1%
23.0%
18.1%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who self-report moderate to severe pain
4.1%
6.3%
5.0%
1.2%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of high risk long-stay residents with pressure ulcers
8.2%
1.6%
1.7%
4.1%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who have depressive symptoms
1.7%
1.5%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a urinary tract infection
0.8%
2.2%
2.3%
2.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
1.2%
2.2%
2.3%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

37.1%
48.8%
64.0%
59.1%
79.4%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
62.7%
72.1%
72.1%
72.1%
82.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.9%
62.2%
82.9%
-
61.5%
Q4 2016Q1 2017Q2 2017Q3 2017MA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
40.4%
48.4%
34.1%
32.7%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who self-report moderate to severe pain
6.7%
0.0%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
2.3%
0.0%
1.4%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017MA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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