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Hillhaven Nursing Center

  1. Skilled Nursing Home Facilities
  2. Maryland
  3. Adelphi Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Karen Banks
    ★★★★★ 8 months ago

    My husband was here for about 3 weeks. The nurses lack of care to his gallbladder bag caused him to return to the hospital. The techs lack compassion and caring. One said she didn't know how to charge a cell phone for my husband. Another said she couldn't bend over to pick up something from the floor. Social service person offered very little guidance with regard to discharge. There was no discharge plan. Don't leave your loved one here alone. I stayed with my husband everyday to make sure he received the necessary medical care he needed. Doctor even wrote a wrong prescription for my husband. Luckily I check everything from seeing so many mistakes.

  • Vassanthi Griffis
    ★★★★★ 10 months ago

    If you want to send your loved one to die - send them to Hillhaven. Although it was clean, the quality of care was terrible. Nearly impossible to talk to terrible doctors. Wound care is non-existent. They kept my mom on the bed for a year because of a wound on her backside. Well, they didn't treat it very well. Ended up in the hospital. Had to be treated for infection in the blood and bone! Intensive antibiotics treatment was too much so her kidneys started to fail. My mom passed away. Never send your loved one to this place!!!

  • Stephanie Brandon
    ★★★★★ 3 weeks ago

    Very clean facility and food help.

  • Tamba Fomba
    ★★★★★ 7 months ago

    Always clean and well kept.

  • Larry Maske
    ★★★★★ a year ago

    My dad was there for 3 months after brain surgery. The gave the best treatment I have ever seen. All the Drs and nurses were extremely attentive and caring. Getting ready to get my dad back in there with dementia and mom worth stroke.

About Hillhaven Nursing Center

General Information

Legal Business NameHillhaven Healthcare Management, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 1, 1989 (30 years)
Capacity66
Residents60
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillhaven Nursing Center

Hillhaven Nursing Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Hillhaven Nursing Center has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillhaven Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 30min
2hr 45min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
1hr 45min
1hr
ReportedExpected
RN
5hr 45min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.1%
98.0%
98.0%
98.0%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.4%
15.6%
13.6%
11.9%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.5%
22.4%
16.9%
25.8%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
6.0%
6.5%
2.3%
2.2%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
13.5%
22.2%
5.7%
24.2%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
6.4%
8.9%
4.3%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
4.3%
0.0%
2.4%
6.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
4.4%
3.4%
0.0%
2.8%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
2.4%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
4.0%
17.0%
2.2%
4.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
2.0%
2.1%
2.2%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
0.0%
2.3%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.9%
100.0%
100.0%
98.9%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.0%
96.9%
96.9%
96.9%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.3%
70.1%
67.2%
67.3%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
4.1%
5.4%
7.1%
7.6%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
1.4%
0.0%
0.0%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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