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Manorcare Health Services - Adelphi

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  2. Maryland
  3. Adelphi Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Mary West
    ★★★★★ 2 months ago

    Physical therapy was very helpful. Neri made sure I was prepared to get around in my home when discharged. Most of the staff were helpful, but some had a very bad attitude an either didn't respond to my calls for help, or were flat out nasty to me. When I made a specific request,two of the GNA's said "No".

  • Nancy A. Williams
    ★★★★★ 3 months ago

    I have been here since Jan 11. The food is lousy but the nurses, nurses aides, physical and occupational therapists are great and very helpful Neri Romero and Kim help me come from near paralysis because of Guillen Barre Syndrome to almost back to where I was prior to diagnosis.

  • Cristina Camacho
    ★★★★★ 6 months ago

    My father was there and has had previous strokes all which are in his file. The staff was notified on Friday that he was not acting normally and they had told us they would keep an eye on him. He got worse over the next 2 days and only Sunday did they send him to a hospital where we later found he had had a stroke. I find it completely deplorable that the "nurses" ( and I'm using that term generously) who are supposed to be able to at the very least know the common signs of a stroke, did not even take into account the fact that he had had 2 strokes in the past 2 months and that he was extremely likely to have another at anytime. Their incompetence caused my father to be paralyzed on his right side, he was bedridden for a month which caused a massive bedsore that developed in to a hole in his lower back, and he also had to get a trach tube put in because thanks to the stroke that wasn't properly addressed, he could not control the muscles in his throat and was asperating his saliva into his lungs. And he was only in their care for a week.

  • JazzyJazJay W
    ★★★★★ 10 months ago

    If you love your family members do not send them here. The place stinks, the nurses do not care, the food is like prison meals, the rooms are small, it is infested with bugs, they always lose patients belongings, they're not clean, the nurses are rude and incompetent. My mother in law was here From April until she passed in January 2019. The whole time she was there she stayed with an infection, Bed sore, and some other type of cold. When she passed she had pneumonia. This place is a prison and the people here are forgot about. Roaches crawl in patients rooms and beds. If you send your family here your sick.

  • shawn robi
    ★★★★★ a year ago

    Please do not leave your love one here! It would not be fit for my fur babies. My love one complained about the food daily . The workers were horrible, no compassion or attentive nature. There was one physical therapist Asian young man that was excellent and professional. The environment is dated, it seemed like a dungeon from the 1970's- 1980's. The paint is peeling on doors/walls/elevators. The room was not clean very dark and gloomy. The air was not fresh or odorless My love one requested we purchase lysol wipes, bug (roach) spray, and air freshener. The pictures on Google is not the inside of this facility, besides the parking lot. The Parking lot has limited parking, most of the staff have acquired. I waited 30-45min minutes on average to visit my love one. Horrible Quality of Care (Food , Nurses, Environment, Cleanliness). Please consider other options, because this is surely the bottom of care. I'm not able to make decisions for this love one, but I surely agreed that the car was subpar.

About Manorcare Health Services - Adelphi

General Information

Legal Business NameHeartland Of Adelphi Md LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 17, 1968 ()
Capacity170
Residents125
Percent Occupied74%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services - Adelphi

Manorcare Health Services - Adelphi was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 6, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

August 3, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
BSomePotential for Minimal HarmComplaint+InspectionAllow residents to easily view the results of the nursing home's most recent inspection.

May 19, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$435,500 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services - Adelphi require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 40min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr 35min
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
99.0%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.8%
33.3%
40.7%
46.9%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.2%
5.3%
6.7%
10.5%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
48.0%
22.9%
11.9%
16.2%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
9.1%
9.3%
8.5%
9.9%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
20.9%
11.2%
25.4%
31.7%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
4.1%
7.3%
4.4%
4.0%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.9%
1.7%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
6.6%
6.8%
5.7%
10.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
4.1%
1.0%
0.0%
2.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
3.0%
3.1%
1.1%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
2.0%
1.5%
1.1%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
99.4%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
100.0%
100.0%
100.0%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.5%
71.0%
66.8%
68.5%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
0.0%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
1.4%
2.1%
2.4%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.5%
0.6%
0.2%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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