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Future Care Chesapeake

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Reviews
Overall Rating 1.6 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I was in this facility for a week after having knee replacement surgery. I found them caring, reliable and the Rehab. Dept. was knowledgeable. My husband was in t his facility on various occasions due to he declining health. The attending doctors and nurses are absolutely the best at keeping me advised of my husbands progress. Just recently my husbands health declined to where he needed 24/7 care. I had no problem with the staff or care. I asked questions and got answers. My husband passed away, it was expected but not this soon, the staff went above and beyond to make me comfortable. They were caring with me as I saw my hubby of 38 years. I soon will have another knee replacement and I will go back here.

  • ★★★★★ 3 weeks ago

    My mom had her big toe amputated. They made her walk to the bathroom on it and by herself. They also stuck her in a room with what appears to be a dementia patient, which is certainly not good for recovery. She is also diabetic and they were not checking her sugar. When they finally did they did it improperly. Unless you hate your loved one do not send them here.

  • ★★★★★ 6 months ago

    This place has the absolute worst management. I have to say it's a management issues because who is it that's in charge of holding the employees to standards? The overturn on their staff is like a rotating door. I have to micro manage every detail of my fathers care. Even down to a shower. I wouldn't recommend anyone to this facility. The only thing they have to offer is a very nice dining area. I know this line of work is very hard...but wow. My dad is young and still able to help himself a lot. And he's able to communicate to me what is going on. My heart breaks for all the other people at Future Care Chesapeake that do not have a voice in their care. Unless you can spend everyday with your loved one, DO NOT PICK THIS PLACE!! They will keep you in bed as long as they can, send you to doctor appointments without the needed equipment for the patient to be able to participate in the visit (even use the bathroom), rooms are dirty, aides are absent on their shifts (real life hide and seek game), complaints to management are a joke, medication checked off as distributed...but it wasn't, feces left on his butt because no one will come assist in the restroom when the help cord is pulled, no shower in 2 weeks, feces left on shoes and leg brace after a bathroom accident.....this is just a handful of things I can think of that we've encountered in the past few months. MONTHS NOT YEARS. Accidents happen but if this many "accidents" is happening in a few months, imagine what happens over the years of your loved ones elderly care. Very sad. Very unhealthy environment for elderly care unless your loved one is fully active and able to communicate fully....and in that case, how much care do you really need. I'm currently looking for a better facility. Praying we find a place of integrity.

  • ★★★★★ a month ago

    My mom was there for 2 days and it was the worse care we have ever received in our lives. She was supposed to be there 2 weeks for rehab and we left after 2 days by ambo. We did the tour and it looked okay but trust me when I say it's awful. She laid there for 16 hrs the 1st day with no pain meds after just having back surgery. I then discovered that she had swelling on her backside at bedtime and mentioned it to her nurse. She said the afternoon doctor had documented it but no one ever mentioned it to me. It was so bad she was admitted back to AAMC for IV antibiotics. She is home now doing so great!!!! Whatever you do, do not leave your family members there

  • ★★★★★ 6 years ago

    This place is terrible. They jerk you around with getting someone admitted. She was to get moved in 2 days to 6 days. We did all we had to do and had to call them all the time.They never called us. Jerked us around for over 2 weeks to be told after wasting precious time,that we would not be able to move her at this time. Linda the admin.changed the story daily and Allison the finance lady was not professional. To faced liars and I now hear that they did us a favor,the care sucks. DO NOT USE THIS PLACE. THEY ARE JERKS....

About Future Care Chesapeake

General Information

Legal Business NameBay Manor Nursing Home, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 11, 1989 (29 years)
Capacity154
Residents150
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Future Care Chesapeake

Future Care Chesapeake
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 7, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

May 26, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

November 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

March 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

February 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide doctor's orders for the resident's immediate care at the time the resident was admitted.

January 28, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
BSomePotential for Minimal HarmComplaintProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Future Care Chesapeake require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
1hr
45min
ReportedExpected
LPN
50min
1hr 15min
ReportedExpected
RN
4hr
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.7%
98.1%
98.1%
98.1%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
90.7%
87.8%
87.3%
92.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
75.6%
63.4%
60.5%
70.0%
58.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.0%
15.5%
12.1%
13.3%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.3%
27.8%
20.5%
19.5%
21.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents whose ability to move independently worsened
15.3%
14.1%
14.0%
13.3%
13.9%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who received an antipsychotic medication
21.3%
22.7%
22.0%
21.3%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents whose need for help with daily activities has increased
26.0%
28.1%
11.5%
9.0%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who self-report moderate to severe pain
4.1%
8.7%
5.2%
6.2%
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who lose too much weight
14.1%
13.6%
5.7%
4.5%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of high risk long-stay residents with pressure ulcers
26.9%
19.1%
20.7%
20.2%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who have depressive symptoms
8.1%
5.2%
7.2%
6.9%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents with a urinary tract infection
3.9%
3.1%
3.1%
3.9%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
2.9%
0.8%
3.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.1%
85.0%
80.8%
64.6%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.4%
83.1%
83.1%
83.1%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
51.5%
57.9%
64.3%
71.4%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who made improvements in function
19.3%
17.6%
12.4%
5.6%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
2.5%
0.9%
1.4%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
0.8%
0.6%
0.4%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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