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Cromwell Center

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    This is overall a GOOD Rehabilitation Center!!! It has the convenience of having 3 Specialties under 1 roof: Nursing Home, Rehab Center & On-Site Hemodialysis!! Pros: They have a REAL COUNTRY STORE in the facility that sells a HUGE SELECTION of Pre-Packaged Foods, Snacks, Candy, Ice Cream & Cold Beverages. The Breakfast is AMAZING!!! Here, they Reward you if you get up & come down to the Dining Room for Breakfast, you can get it served Restaurant Style & Customize your Order & have them prepare it on the griddle right on front of you!! (EGGS can be Omelets, Scrambled, Fried, Over-Easy, Sunny Side Up, Hard Boiled.....YOU NAME IT!!!) The Dining Room/Common Area has a Nice Piano for you to enjoy (if you can play). Unlimited Drinks (Lemonade, Fruit Punch, Apple Juice, Cranberry Juice Coctail) The Dialysis Center does not present like a Dialysis Center until you're actually inside it (wont feel like your in a Hospital) The Beds are Soft & Nice. There are ALOT of options for ORDERING OUT if the Food is not appealingly. (Michaelangelo's is a GREAT ONE!!!) Cons: The whole place is not that big, so not alot of "Sitting Areas/Common Areas". Some of the Staff Members were Lackluster except for a couple of Experienced Ones that REALLY seemed to Care. You'll find out Very Quickly who's WHO!!! The Activities Department could be more Promising. The Dining Room is NOT insulated so it's VERY COLD in the morning (Winter Months) so you'd want to layer up. Alot of folks get Bad Colds from the COLD!!! The Food that is served to your ROOM is Terrible!! (Note: you get a BETTER CHOICE if you go down to the Main Dining Hall to eat. Also, your Meal will be HOT & FRESH there :) ALL IN ALL, I WOULD RECOMMEND THIS TO ANYONE NEEDING ALL 3 SPECIALTIES UNDER 1 ROOF & HAVE SOME WARM CLOTHES & BLANKETS TO HELP KEEP WARM DURING THE WINTER MONTHS. RECOMMENDED!!!

  • ★★★★★ a year ago

    Pathetic is the level of care given.My mother is a patient and after 2 yrs we are considering a lawsuit.

  • ★★★★★ 4 years ago

    I am not one to write reviews but after what I witnessed I just can't be silent. Rooms are for 2 patients.......my family member actually had the staff napping in the unoccupied bed next to him. (while we were visiting) Food was not even 1200calories per day. The kicker of the food is the staff eats better than the residents. the reception desk actually advertises what the staff may have for lunch. My family member lost over 15 pounds in 5 weeks. staff never smiled we were never made to feel welcomed. Social worker was a joke. It was horrible.

  • ★★★★★ 6 months ago

  • ★★★★★ a year ago

About Cromwell Center

General Information

Legal Business Name8710 Emge Road Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 19, 1980 (37 years)
Capacity135
Residents127
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cromwell Center

Cromwell Center
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 11, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CManyPotential for Minimal HarmComplaint+InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

March 30, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

July 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 7, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cromwell Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
50min
1hr 20min
ReportedExpected
RN
3hr 50min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

84.9%
81.4%
81.4%
81.4%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
65.9%
62.5%
74.4%
72.9%
92.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
29.2%
40.0%
26.1%
58.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.2%
26.2%
31.6%
26.7%
18.6%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.8%
44.1%
34.5%
35.8%
21.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents whose ability to move independently worsened
7.7%
12.3%
12.0%
12.1%
13.9%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who received an antipsychotic medication
37.0%
41.6%
25.4%
15.0%
18.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents whose need for help with daily activities has increased
5.3%
9.8%
10.7%
13.7%
5.4%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who self-report moderate to severe pain
7.3%
9.5%
12.3%
6.6%
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who lose too much weight
7.9%
10.6%
13.8%
4.3%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of high risk long-stay residents with pressure ulcers
21.2%
24.1%
32.9%
29.0%
4.5%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who have depressive symptoms
8.2%
5.7%
5.6%
6.2%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents with a urinary tract infection
8.2%
8.0%
6.7%
2.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
1.7%
2.0%
3.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.1%
2.2%
1.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

43.3%
51.6%
60.0%
74.2%
81.9%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.5%
52.7%
52.7%
52.7%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.0%
52.5%
52.6%
67.2%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who made improvements in function
17.0%
23.7%
13.5%
16.0%
13.7%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
1.7%
0.6%
1.5%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
0.0%
1.2%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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