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Future Care Charles Village

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  2. Maryland
  3. Baltimore Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Trina Coleman
    ★★★★★ 2 months ago

    I came to Future care Charles Village at the beginning of January, and I've found that three specific staff members standout. Angie, Danielle and Mike are all excellent, and do whatever they can for me. The therapy offered is really good, and they've been really helping me. It's also very clean here, cleaner than any other facility like this that I've seen. My bed is always made, and whenever my family visits they always mention how good it smells. The housekeeping department is excellent.

  • Sharon Taylor
    ★★★★★ 2 months ago

    I've been here for a long time, and the staff treats me fine. I really like my time spent in the multi-purpose room, where I participate in activities and visit with my friends. My room is kept quite clean. I really like the activities, especially the games we play. Since I first came here I've been recommending FC Charles Village to people I know. The only reason I gave four stars instead of five, is because I would like to go on more trips.

  • Richard Kirby
    ★★★★★ 2 months ago

    I was moved here on Nov. 26, 2018, and I have nothing but good to say period. I love to read and ive been thinking about joining the resident council. There are a lot of options here to keep yourself busy. For example, I went to a concert once which I really enjoyed. Food is institutional, it has good and bad days, but the rooms are kept very very clean. I would recommend anyone to come here. Five stars. Physical therapy has been very helpful. Ursula, who helps with my PT is wonderful and she's really made a difference for me.

  • QUENTONYA ALEXANDER
    ★★★★★ a year ago

    If you want to get better or one of your family members definitely don't bring them here. This is by far the worst rehab/ skilled nursing facility I've ever experienced. The techs only come in when they are about to get off so the patient will be clean for the next shift. You call button will never be answered. I'm surprised that the state of md hasn't shut this place down.

  • Savannah Butka
    ★★★★★ a year ago

    Seriously if I could give his place a -5 I would. My father is dead because of this place. He had non-small cell lung cancer and he had an appointment at with the oncologist at Hopkins and they refused to take him to his appointment because they claimed "it wasn't in the facility's best interest due to him being the only one" he also had heart issues which they didn't monitor, they were late on medicine and couldn't even get him a cup of water. Due to their lack of patient care he lost his left leg 2 days before thanksgiving, he later died 10 days before Christmas. This was not because of his leg, or the heart disease, (not to mention he had to be rushed to Hopkins when his personal nurse came to check on him, he needed clots removed from his foot) so if this place really cared for their patients they would have listened to him when he said something was wrong, when he needed to go to that doctors appointment. Had he have gone to the oncologist he would have started chemo but instead the appointment had to be pushed back and he passed away the day before he was due to start chemo. So now I'm 16 years old and I'm father-less, so please take this seriously and not go here

About Future Care Charles Village

General Information

Legal Business NameFuturecare Charles Village, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 30, 1999 (20 years)
Capacity109
Residents101
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Future Care Charles Village

Future Care Charles Village was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Maryland Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

July 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintKeep clinical record information safe.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

September 9, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Future Care Charles Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
15min
40min
ReportedExpected
LPN
1hr 5min
1hr 10min
ReportedExpected
RN
3hr 35min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.1%
98.7%
98.7%
98.7%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
98.6%
97.4%
94.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.1%
85.0%
90.5%
90.9%
59.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.1%
18.6%
15.5%
17.3%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.0%
12.8%
22.5%
16.2%
21.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose ability to move independently worsened
16.7%
10.8%
12.5%
11.6%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who received an antipsychotic medication
29.2%
16.7%
12.1%
18.1%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents whose need for help with daily activities has increased
9.4%
4.8%
4.4%
8.2%
6.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who lose too much weight
17.9%
10.5%
10.9%
11.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of high risk long-stay residents with pressure ulcers
5.3%
2.9%
1.4%
2.9%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who self-report moderate to severe pain
11.9%
14.3%
10.0%
3.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who have depressive symptoms
2.8%
1.4%
2.8%
2.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a urinary tract infection
1.4%
1.4%
1.4%
1.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents experiencing one or more falls with major injury
4.9%
3.9%
3.7%
1.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.4%
99.6%
85.2%
84.3%
83.5%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
94.2%
94.2%
94.2%
83.6%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.3%
63.3%
58.0%
61.7%
68.7%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who made improvements in function
28.0%
30.3%
29.6%
13.0%
12.1%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.5%
0.8%
1.6%
1.8%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017MD
Percentage of short-stay residents with pressure ulcers that are new or worsened



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